Case Manager - Renewal Village

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at‑risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well‑being, and stability of those it serves.

• • Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.
• • Building strong, caring and trauma‑informed communities through the integration of housing, health care and supportive services.
• • Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.
• • Achieving excellence through continuous quality assurance, innovation and professional development.
• • Using resources judiciously and effectively.

The primary role of the Housing Support Services Case Manager is to provide brokerage of community resources, conduct one‑on‑one case management, on‑going assessment of clients’ progress and needs, advocacy, and implementation of group activities for a formerly homeless, disabled population. The ultimate goal is to assist these individuals in maintaining their housing, obtaining and maintaining benefits and income, and providing the services and linkages necessary to prevent a return to homelessness.

NOTE:

In order to ensure that our consumers receive the best possible care the candidate chosen to fill this position will be required to complete our internal credentialing and privileging process prior to a start date. The credentialing and privileging timeline is dependent on the selected candidate’s submission of documents necessary for clearance. Please note that a start date will be scheduled once credentialing and privileging is complete.

• Valid driver’s license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business.

• Choice of HMO or PPO health insurance coverage options: full‑time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same‑and opposite‑sex domestic partner coverage.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care / dependent care / parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program, a problem‑solving resource available to you and your household members.
• Dollar‑for‑dollar retirement plan matching contributions up to 5% of earnings with 3‑year vesting.
• Extensive paid time‑off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full‑time employees in their first year.

• Provides excellent internal and external customer service;
• Provide orientation to all new residents on case load;
• Assess strengths and needs of all new residents;
• Develop initial treatment/service plans informed by the Arizona Self‑Sufficiency Matrix (ASSM) for all residents and update them as required (every 6 months at a minimum);
• Develop interventions or linkages to address resident needs;
• Provide hands on assistance and/or training to residents in order to support them in maintaining their housing in a safe and sanitary manner;
• Support residents with preparing for Housing Quality Standards (HQS) inspections;
• Ensure that program benefits the greatest number of individuals possible by collaborating with program management regarding program census, vacancy, and new residents;
• Ensure that each resident is receiving the support and services they require to maintain their housing and support recovery;
• Assist residents in understanding their current housing program while also expanding housing options beyond the program/property;
• Assist property management staff in problem solving regarding issues involving participants of the program;
• Works…