Bosch, Thermador & Gaggenau Home Appliance Service Technician

Home Appliance Service Technician

Denver, CO – Full‑time

Join our growing team as a Home Appliance Service Technician! We’re looking for skilled, customer‑focused technicians who are motivated to diagnose and repair BSH appliances in the field. If you love fixing things, working independently, and delivering great service, this role is for you.

Pay range: $28.08 – $37.44 per hour. Incentive Plan:
Service Tech Incentive.

• Travel to customers’ homes to diagnose and repair major gas and electric appliances (ovens, cooktops, refrigerators, etc.) to ensure effective repair and first‑time resolution of all in‑home customer repairs within an agreed region.
• Troubleshoot and diagnose mechanical and electrical issues and rectify as required.
• Communicate clearly with customers and provide a positive service experience.
• Advise customers on correct operation of their products to enable proper use.
• Offer helpful customer solutions by soft‑selling products such as accessories, service plans, and maintenance plans (training provided).
• Maintain an up‑to‑date van stock of parts, in accordance with current van stock lists and to ensure parts are safeguarded from damage.
• Utilize B‑apps (B‑tooling, B‑fixing, and B‑informing) for paperwork and documentation.
• Ensure every job is completed with care, professionalism, and safety in mind.

• High School Diploma or GED with 3–5 years’ experience in appliance repair, or transferrable skills from electrical, HVAC, or mechanical trades.
• Organized with the ability to complete multiple service calls in a timely manner while providing high levels of customer service.
• Provide updates and progress to manager on service requests.
• Proficient in Microsoft Office, including Outlook.
• Solid diagnostic and troubleshooting skills and proficient in basic math.
• Customer‑first mindset and strong professional communication and written skills.
• Ability to explain repairs to customers in a logical manner.
• Self‑starter able to work independently with minimal supervision.
• Ability to maintain a company‑provided vehicle.
• Valid driver’s license and acceptable driving record.
• Ability to lift 50 pounds or more.

Benefits include:

• Medical, dental, vision, life insurance, short and long‑term disability, employee assistance program, adoption benefits, HSA, FSA, and dependent care FSA.
• 401(k) plan with 100% employer match on the first 4% of employee contributions.
• Annual profit‑sharing dependent on company profitability.
• Company‑sponsored wellness plan with lower medical care premiums.
• Paid vacation: 2 weeks for new hires below Director level; unlimited for Director and above.
• Paid sick leave: greater of 40 hours or state/local minimum requirements.
• Paid personal leave: 40 hours for production line.
• 12 paid holidays per year.
• Employee, friend, and family discount program.
• Ongoing product training, uniforms, computer tablet, cell phone, and company vehicle for eligible positions.

Please visit  to learn more about what makes BSH a Top Employer.

At BSH we appreciate everyone’s uniqueness and value diversity as key to our business success. By including everyone and ensuring equal opportunities, we unleash our full potential – EOE / AA Employer. This position is eligible for the Employee Referral Bonus program. We participate in E‑Verify.