Golf Field Technician

United Ag & Turf is a John Deere Dealership with multiple locations across Texas, Oklahoma, Arkansas, New Mexico and Colorado. United Ag & Turf serves customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf strives for exceptional customer experience throughout all our locations and departments including parts, sales, service, and transportation.

Independently perform in-field equipment diagnostics and repairs by operating a mobile service vehicle and traveling to customer locations. Candidates require a strong work ethic to complete a task efficiently with minimal supervision. Individual will serve as an in-field representative for the dealership to provide service solutions to primarily the golf and commercial mowing industry. Communication skills required to clearly articulate aspects of work being performed to a customer in a courteous and effective manner.

• Perform diagnostics and repairs on John Deere equipment and technology.
• Perform diagnostics and repairs in the field as required.
• Maintain accurate inventory of parts kept in stock on service vehicle.
• Mentor Service Technician and Apprentice Technicians.
• Identify and communicate solutions for customer service opportunities in area of responsibility.
• Accountable for billable time and assigned work orders.
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information.
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge.
• Operate and maintain vehicles, tools and equipment required to perform job responsibilities.
• Maintain a clean work area and perform work in a neat and orderly fashion.
• Follow all safety rules and regulations in performing work assignments.
• Maintain current knowledge of John Deere and competitive products.

• Competitive Pay.
• 401K with company match.
• Health Insurance.
• Paid Holiday and Paid Time Off.
• $1000 annual tool allowance.
• 100% paid uniforms.

• 4+ years of experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred.
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty.
• Golf and reel mowing experience is a plus.
• Experience with the mechanical, electrical and hydraulic systems used in golf, off road, construction, lawn, or heavy equipment.
• Experience operating vehicles, tools, and equipment for diagnostic purposes.
• Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred.
• Experience working cooperatively in a team environment.
• Experience communicating effectively verbally and in writing.
• Must have an adequate toolset to perform job responsibilities.
• High School Diploma, GED, or equivalent experience required;
  Associates degree preferred.
• Valid driver’s license required; CDL (Commercial Driver’s License) preferred.