Senior Access Control Field Technician

Birdi Systems, Inc. is seeking a highly skilled Senior Access Control Field Technician to support the installation, configuration, troubleshooting, and long-term support of enterprise-level electronic security systems. This role is ideal for a hands‑on technical expert who can operate independently in the field, lead site‑level execution, and serve as a trusted technical resource for customers and project teams.

This position plays a key role in supporting new deployments, retrofits, system upgrades, and ongoing maintenance for access control, video surveillance, and integrated security platforms.

• Act as the lead field technician and on‑site technical resource for access control and security system projects
• Install, configure, program, and support enterprise access control, video management, and intrusion detection systems
• Troubleshoot and resolve complex system issues involving hardware, software, and networking components
• Install and service electrified locking hardware, including mag locks, electric strikes, panic hardware, mortise locks, and related door components
• Install, terminate, test, and document low‑voltage cabling (CAT5e/CAT6) and associated infrastructure
• Configure controllers, panels, readers, power supplies, cameras, and network devices
• Perform system commissioning, upgrades, preventative maintenance, and post‑installation support
• Read and interpret blueprints, wiring diagrams, schematics, and technical documentation
• Fabricate and assemble device components for IDC or control enclosures as required
• Coordinate with general contractors, electricians, IT teams, and customer stakeholders
• Train end users on system operation and basic maintenance
• Maintain accurate service documentation, redlines, as‑builts, and work orders
• Ensure compliance with NEC, NFPA, safety standards, and BSI quality expectations
• Stay current with emerging access control and physical security technologies

• 7+ years of hands‑on experience with electronic security systems, with a strong focus on access control
• Experience with enterprise platforms such as:
• Lenel, AMAG, Software House (CCURE), Genetec, Avigilon, RS2, Brivo, DMP, Hirsch, or similar
• Strong background with IP‑based video surveillance systems (Axis, Hanwha, Avigilon, Milestone, Exacq Vision, etc.)
• Advanced troubleshooting skills across hardware, software, and networked systems
• Working knowledge of networking fundamentals (TCP/IP, VLANs, PoE, switches)
• Proven experience installing and servicing electrified door hardware
• Ability to work independently, manage multiple job sites, and prioritize tasks effectively
• Strong customer‑facing communication and documentation skills
• Valid driver’s license and ability to pass background and badging requirements

• Experience supporting aviation, transportation, government, or other high‑security environments
• Prior experience acting as a technical lead or mentoring junior technicians
• Manufacturer certifications for access control, CCTV, or intrusion systems

• Ability to meet government or airport badging requirements

• Work on large‑scale, mission‑critical security projects
• Hands‑on technical role with autonomy and impact
• Exposure to leading access control and situational awareness technologies
• Supportive team environment with opportunities for growth and certification