Fiber installation Technician; Installation and Repair

ITC Service Group is a wholly owned subsidiary of AFL. Founded in 1999, it provides managed services and workforce solutions for the nationwide planning, design, construction, installation, and maintenance of voice, data, and video networks.

AFL and ITC were built and are operated on similar core values and philosophies. We recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers.

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Fiber Installation Technician (Cable Installer) works both inside and outside the home and is responsible for the installation and customer experience of the new Broadband integrated digital TV, high speed Internet and voice services.

• Vehicle
• Gas
• Cell Phone
• Tablet
• Uniform

Starting pay is $22.00/hr

• Connecting fiber optic jumpers and drops (AERIAL, BURIED AND PLENUM)
• May require running of temporary fiber drop in a manner that does not pose a safety hazard to the public
• Splicing of fiber drop connectors
• Installation of ONT and power supplies
• Installations may require running or reusing COAX or CAT5 wiring
• Installations may require burying CAT5/COAX up to 50 ft.
• Verification of service

• Installation of Internet hubs and routers
• Installations may require utilization of MOCA technology
• Installations may require running or reusing CAT5 or COAX
• Installations may include CAT5 buried drop up to 50ft.
• Configuration of customer-owned computers
• Educating customer about Internet access
• Verification of service

• Installations include running COAX cable to TV Boxes
• Running CAT5E cable from routers to network interface modules
• Taking DB loss readings at all splitter points and terminated ends
• Initializing set up box for activation on fiber network
• Programming of remote controls
• Educating customer on video products and services

• Valid state driver’s license and non-negligent driving record.
• Meet safety restriction weight limit of 275 lbs.
• Ability to lift and move up to 100 lbs.
• Must be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work may be required.
• Must pass a pre-employment background check and drug/alcohol screen.
• Ability to visually perceive differences in wire and cable colors.
• Ability to complete on-the-job and/or classroom training in order to remain competitive in the telecommunications field.
• Ability to be “on call” and “on standby” in relation to the workload.

• Ability to demonstrate knowledge of computer operating systems (i.e., MS 98SE, 2000, XP and above).
• Experience cabling various electronic components (e.g., modems, routers, TVs, stereo systems and home entertainment systems).
• Experience working with CAT 5 and COAX wiring.
• Ability to provide efficient, quality customer service to both internal and external customers both face-to-face and over-the-phone.
• Ability to recognize and identify sales opportunities that meet the needs of customers and the company including promoting and closing sales of products and services.
• Knowledge of basic electricity, as it relates to telecommunications (through classes or on-the-job training), which includes: knowledge related to the basic principles, theories, and applications of electricity (e.g., voltage, current, resistance, power, grounding, insulation, Ohm’s Law, AC/DC); knowledge of basic electrical components (e.g., conductors, insulators, switches, capacitors, inductors, transformers) and basic circuit design; and knowledge of the operation and application of common electrical components and common measurement instruments (e.g., multi‑meters,).
• Working knowledge of hand and power tools.
• Ability to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision.
• Ability to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather).
• When working aloft, employee’s weight and tools combined may not exceed the 280-pound weight limit…