Operations Technician; Denver-, Travel

Overview

Operations Technician (Denver-based, 50% Travel) – Compass Mining

Join to apply for the Operations Technician (Denver-based, 50% Travel) role at Compass Mining.

Compass Mining is a leading provider of Bitcoin mining services. Our business lines extend from owning and operating mining hardware, hosting at premier facilities globally, to providing solutions to both institutions and retail clients. We believe you can build your own future.

We are looking for a team of Operations Technicians who will split their time between traveling to bitcoin mining sites and supporting operations in our Denver Service Center. This role combines hands-on technical work in the field, server installations, maintenance, and collaboration with the in-house Denver team.

• Conduct on-site installations, maintenance, upgrades, and troubleshooting of hardware, software, and systems at client locations and Compass Facilities
• Provide remote and on-site technical support, diagnosing faults, replacing components, running tests, and validating system performance
• Work in the Denver service center on days when not traveling: repair, refurbishment, testing, calibration, inventory management, assembly
• Collaborate with engineering, operations, and project teams to plan rollout strategies, site readiness, and schedule coordination
• Document work via service reports, issue tracking, change logs, and client documentation
• Train clients or local staff on system usage, maintenance, safety procedures, and best practices
• Maintain tools, parts, and equipment inventory; order parts and supplies as needed
• Follow and enforce safety, quality control, compliance, and procedural standards
• Travel: booking flights, lodging, ground transport within our travel policies and travel management system
• Occasional after-hours support (for urgent client issues)

• 2+ years of experience in field service, deployment, or technical installation roles
• Experience with hardware repair, diagnostics, system integration, and troubleshooting
• Comfortable traveling frequently, adapting to new environments, and working independently
• Strong problem-solving ability, self-motivation, adaptability
• Excellent oral & written communication skills
• Valid driver’s license, ability to fly / travel domestically (travel can be last-minute)
• Ability to lift / carry equipment, work in varying environments (climate, indoors/outdoors)
• Good time management, ability to juggle multiple site projects

• Familiarity with remote monitoring systems, dashboards, telemetry
• Ability to read schematics, technical drawings, wiring diagrams
• Experience with network systems, cabling, connectivity (Ethernet, fiber, etc.)
• Familiarity with tools, test equipment (multimeter, oscilloscopes, cable testers, etc.)

• Split time: ~50% domestic travel (may be overnight / multi-day), 50% in the Denver Service Center
• Physical demands: lifting, bending, climbing ladders, working in tight spaces
• Use of PPE
• Adherence to safety protocols
• Able and willing to carry approximately 49 lbs per day

• Reports to:
  
  Director of Global logistics and Services and Deployment Manager
• Works with:
  Ops team, Denver service team, engineering, operations, logistics

95% of employees say they are satisfied working at Compass Mining. We have undertaken the bold task of putting the power of mining back in the hands of people all over the world to bring true decentralization to Bitcoin’s network. At Compass Mining, you will have the ability to make your mark on the Bitcoin mining industry and positively impact millions of people while strengthening Bitcoin’s underlying infrastructure.

• Customer Centric:
  Partnering with customers through their mining journey.
• Innovation:
  Paving the way with creative data-driven solutions.
• Vertical Integration:
  Provide seamless mining experiences.

• Unlimited PTO after the first 90 days of employment.
• Option for 100% employer-paid medical, dental, vision, life, short-term, and long-term disability coverage for you, your spouse or domestic partner,…