Field Service Technician

Description

Field Service Technician

Description:

The field service technician performs different types of support at the customer's location, such as troubleshooting, setup, and installation of systems and equipment.

• Troubleshoot, diagnose, and repair units while in the field.
• Maintain records of service calls, training, and expenses.
• Provide on‑call emergency service as required and maintain communication with the department manager while in the field.
• Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.
• Perform other duties assigned by the manager.

The ideal candidate will satisfy the following requirements and qualifications:

• A Service Technician is responsible for managing electrical installation, maintenance, and troubleshooting within commercial settings. They are responsible for managing small electrical projects on a fast timeline and for providing unparalleled customer service and support during emergency electrical service calls.

• Sitting - ability to remain in normal seated position for prolonged period.
• Standing - ability to stand on one's feet with little to no movement for a prolonged period.
• Walking - ability to move around on one's feet for long period of time, often without breaks.
• Lifting - up to 50 pounds.
• Carrying - up to 50 pounds.
• Bending - ability to bend at waist, hips, and knees, sometimes for a prolonged period.
• Pushing - up to 50 pounds.
• Pulling - up to 50 pounds.
• Ability to work on and maneuver a ladder safely, both 3‑legged and extension ladders for a prolonged period.
• Possess the ability to talk.
• Possess the ability to hear well either naturally or with correction.
• Possess the ability to see well either naturally or with correction.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Status:
Full‑Time

Schedule:

Normal working hours of Monday‑Friday 7AM – 3:00PM. This position may offer or require overtime, weekend, night or holiday work.

Pay Rate: $38.00‑42.00 per hour,
* depending on experience.*

• 22 Days PTO with Cash Out Options
• 401K Program with matching contribution.
• Medical (free to the employee) Vision, Dental and Life benefits
• Advancement opportunities for outstanding performers.

FSG is an EEO/Affirmative Action

Employer:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.