Senior Sales Executive

At Residex, we’ve reimagined senior care management from the ground up. We are seeking a dynamic Senior Sales Executive to drive growth for Residex with our comprehensive EHR/eMAR/Staff Scheduling software platform that serves the senior care industry.

• Lead Management:
  Self generate and qualify/work inbound leads from multiple channels including trade shows, website inquiries, client referrals and direct outreach.
• Solution Evangelist:
  Conduct discovery and compelling virtual and in-person presentations/demos that align our software capabilities with prospect pain points & regulatory requirements.
• Sales Cycle Management:
  Own the full sales cycle from initial contact through contract execution, maintaining accurate pipeline data in our CRM.
• Strategic Partnerships:
  Identify complimentary industry partners to work with building brand awareness and generating additional qualified opportunities for the sales team.
• Account Growth:
  Identify upsell and cross-sell opportunities by promoting additional modules and features to existing customers based on evolving needs.
• Content Development:
  Partner with marketing to create sales enablement materials including case studies, comparison sheets, webinar content and event ideas that can help drive leads and meaningful interactions.
• Product Feedback Loop:
  Serve as a customer voice by documenting feature requests, usability concerns, and competitive insights for the product development team.
• Market Intelligence:
  Monitor industry trends, conference intel, regulatory changes, and competitor positioning to inform and revise sales strategy.

Requirements

• Experience selling SaaS technology solutions | familiarity with EHR/eMAR/Staff Scheduling
• 5+ years of selling experience and prefer industry knowledge in senior care
• Assisted Living, In-Home / Private Care, Group Homes and Memory Care
• Comfortable with healthcare terminology and the challenges with technology adoption.
• Dope verbal & written communication with ability to simplify complex technical concepts
• Consultative selling approach with active listening skills and strong needs-analysis.
• Self-motivated with proven ability to manage time effectively + setting & completing tasks.
• Detail-oriented with strong organizational and follow-up and follow-through discipline.
• Collaborative mindset with willingness to support team goals and work across the org.
• Familiar with and utilize the Value Selling Framework methodology, training and toolset.
• Prefer established network of contacts within the senior care industry.
• Bonus – background in healthcare administration, nursing or clinical operations.

• Proficiency with CRM platforms like Hub Spot or Salesforce.
• Advanced knowledge of Microsoft suite (Teams, PowerPoint, Excel, Word).

• Consistent achievement of monthly and quarterly sales objectives.
• Accurate and timely CRM data maintenance.
• Positive contribution to product roadmap through actionable feedback.
• Professional representation of Residex brand at industry events.
• High customer satisfaction scores and retention rates.
• Ability to position our software as a solution rather than just a product
• requires active listening & ability to demonstrate value/business impact