Sales Assistant

Overview

Cat-Topia designs and builds custom outdoor cat enclosures that enrich the lives of cats and the humans who adore them. We’re a creative, fast-growing team with a big mission: give pets safe outdoor freedom and bring joy to the people who love them. As we expand nationwide, we’re looking for a Sales Assistant who’s excited to jump in at the ground level of a rapidly growing company.

If you love animals, thrive in a creative environment, and aren’t afraid of hard work, this is a chance to help build something special.

The Sales Assistant is the first friendly voice our incoming leads hear. Your job is to help potential customers feel excited and confident about working with Cat-Topia. You’ll handle new inbound leads, schedule consultations, gather project details, and support customers through the early stages of the design and sales process.

This role is perfect for someone who is artistic, organized, personable, and loves both animals and design.

• Call all new incoming leads quickly and warmly to introduce Cat-Topia
• Schedule sales calls, consultations, and design reviews
• Help customers feel excited and inspired about their custom catio project
• Collect necessary project details, photos, and preferences
• Maintain organized records in CRM and track lead progress
• Assist the sales team with follow-ups, reminders, and customer nurturing
• Communicate confidently about Cat-Topia’s services and process
• Support marketing and design efforts by coordinating info between clients and the team
• Deliver a high-quality, positive customer experience at every step

• Animal lover — ideally someone who genuinely enjoys cats
• Eye for design — artistic, creative, and able to talk through ideas with customers
• Strong communicator with a warm, friendly personality
• Organized and detail-oriented
  , able to manage many leads at once
• Great multitasker who stays calm and focused
• Self-motivated and excited by a challenge
• Comfortable making phone calls and following a process
• Prior experience in sales, customer service, or design is a plus
• Ability to work independently and as part of a team

• Fun, creative work environment
• Opportunity to help design unique outdoor spaces for cats and their humans
• Growth potential as the company expands
• Performance-based bonuses
• Work that makes pets safer and families happier

Pay: $20-25 an hour plus performance bonuses

Monday-Friday (9am - 5pm)