Senior Account Manager; Denver

Overview

At Engine, we're transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we're here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That's why we're building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place.

To make this vision real, we're looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel. More than 20,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience.

Engine has been backed by Telescope Partners, Blackstone, and Permira and has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In's Best Places to Work.

Your Mission

As a Senior Account Manager (Denver), you will be responsible for helping our Mid-Market customer base realize the full potential of our product by driving spend, retention and adoption of the platform. You will be assigned a set list of customers and be responsible for leveraging the full scope of company products and services to deliver business solutions that drive customer value.

You will play a vital role in an environment where innovation meets collaboration.

Here's what you'll take charge of:

• Proactively identify new revenue opportunities by hunting within your existing account base to generate business and consistently exceed quota.
• Drive growth and customer success by upselling within your dedicated book of business and ensuring maximum product adoption to increase value.
• Demonstrate strong communication and leadership skills by excelling in research, analysis, and presentation during customer-focused Quarterly Business Reviews (QBRs).
• Strategically plan and execute account growth by designing a comprehensive business plan that includes cross-selling and targeted strategies to drive adoption and engage decision-makers.
• Ensure smooth transitions and effective onboarding by facilitating the hand-off of key accounts from sales to account management, collaborating closely with Account Executives.
• Present a compelling value proposition by positioning our expertise within the unmanaged travel space to showcase our solutions effectively.
• Foster cross-functional collaboration to drive customer outcomes by working closely with teams such as business operations, member support, marketing, and more.
• Become a trusted subject matter expert by acquiring in-depth, accurate knowledge of the platform and the industry to support customers effectively.
• Maintain strong performance by consistently meeting or exceeding daily KPI requirements to drive results and maintain operational excellence.

• Minimum 3 years of account management experience in a B2B organization
• Self-starter with entrepreneurial spirit, takes initiative and adapts to changing demands.
• Brings a positive attitude and energy to work every day.
• Experience with Salesforce, Outreach, Gong or similar sales technologies
• Ability to drive a consultative sales approach to improve retention and capture additional opportunities within current customer base
• Strong organizational skills with a track record of retaining and expanding existing customer base
• Experience in utilizing tech stack to identify trends in customer account usage
• Strong business acumen to partner with our customers to drive solutions to their business problems

In addition to a competitive base salary, our listed compensation range includes the estimated variable target. Your OTE (on-target earnings) are based on several factors including your experience, expertise, and location. Your compensation package may also include equity. Your recruiter will share your…