Deal Desk Analyst

Deal Desk Analyst (Mountain Time Zone Only)

Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper‑centric, frictionless, and create memorable commerce experiences.

Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.

Learn how the world’s largest brands, including Mars, L’Oreal, Coca‑Cola, Bosch, and GSK, as well as retailers and distributors such as

E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.

At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.

As part of the Deal Operations team, you will form strong bonds with your colleagues in Sales, Finance, Systems, and beyond to maximize revenue and facilitate a smoother sales cycle. In this role, you will assist with ensuring adherence to the Corporate Bookings Policy, escalate critical matters, and provide tactical support for pricing/discounting, contract structures, and approval processes. In this role, you will have a significant impact on Salsify’s growth and retention strategies by delivering an excellent sales support experience.

How You’ll Make an Impact (Main Areas of Focus):

• Serve as the primary liaison between Sales, Legal, and Finance to help accelerate the review and approval of complex orders.
• Collaborate with Sales to build and manage quotes within Salesforce, applying internal policy expertise to ensure quotes align with internal policies.
• Manage internal escalations for policy exceptions that arise from the sales team and assist with developing creative solutions to reduce friction and risks that arise during the sales process.
• Monitor ticketing queues, Salesforce, and Slack channels to deliver support that is aligned to the Deal Desk Service Quality Charter.
• Assist with cross‑functional initiatives to drive continuous improvement across the quote‑to‑cash process; identify and implement solutions that reduce friction and resolve systemic operational challenges within Salesforce.

You’ll Enjoy This Role if You Have (Desired Skills/Competencies):

• 1‑2+ years experience in GTM operations (Sales, Marketing, Product, CS), preferably within the realms of Deal/Sales Operations or Order Management
• Demonstrated ability to partner with GTM Teams and other cross‑functional departments
• Excellent communicator, self‑aware, transparent, professional, and open to feedback
• Understanding of enterprise SaaS businesses and their operational metrics/processes, with experience working on complex deals across a multi‑product portfolio
• Organized, customer‑focused, and strong attention to details
• Experience with Salesforce and Salesforce CPQ highly beneficial
• Basic understanding of revenue recognition rules and booking terms
• BA degree, preferably in an area such as Operations;
  Project Management;
  Finance; or Data/Analytics

At Salsify, we maintain 3 core principles as part of our Compensation Philosophy
:

• We pay market rates, which are competitive and equitable
• We pay based on performance and proficiency, not tenure
• We adjust proactively; when the market moves, we do too

US National Pay Range

$79,050 - $93,000 USD

Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on‑the‑job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a…