Assistant Manager; E. Colfax Ave

Job Description

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Maintaining a perfect image according to company standards.
• Knowing and demonstrating customer WOW steps:
• Apologize
• Give them what they want
• Give them something extra
• Counting pepperoni and ham on every order daily regardless of topping amount.
• Ensuring pizzas are not cleared before ready to place in the oven.
• Drivers must have $1 in coin change on every delivery.
• Drivers must say “Let me get your change” on every order—no exception.
• Drivers may not carry more than $20 while on the clock, including personal money.
• No pocket knife or weapon may be carried while working.
• Driver vehicles must be neat, clean, and presentable.
• Drivers are not to be routed early or checked in early from delivery.
• Pizza makers must wash hands prior to making products.
• Only proper procedures for products are allowed.
• All drivers must have completed Safe Delivery CBT.
• Every order is to be repeated for accuracy, and name and address confirmed.
• Responsible for all results in assigned stores.
• Ensuring food, labor, and service goals are within target.
• Conducting P&L review with direct supervisor each month.
• Working a minimum 50‑hour week with one day off and one on‑call day.
• Ensuring all stores meet or exceed minimum TIPS and Domino’s Pizza Standards.
• Ensuring all stores are staffed and training of all team members.
• Repair and maintenance in all stores is maintained.
• Implementing new products or ideas seamlessly.
• Running all stores at a minimum 4‑star level.
• Performing Self OERs in the first week of each period and making appropriate corrections.
• Completing evaluations and raises as needed, with paperwork submitted to D.O.
• Following through all assignments and ensuring reports and paperwork are turned in timely.
• Ensuring all reports and paperwork at the store level are complete and accurate.
• Knowing all product and operational standards.
• Following all safety and security procedures; keeping equipment in working order.
• Maintaining store budgets.
• Preparing and delivering all school lunches within required standards.
• Providing accurate and detailed accountability and ensuring a paper trail exists.
• Ensuring all equipment is available and utilized correctly.
• Performing inventory checks in each store each month.
• Utilizing systems checklists, visit books, and ensuring they are in place.

Seniority level: Not Applicable

Employment type: Full‑time

Job function: General Business