Tire and Battery Service Advisor

Join to apply for the Tire and Battery Service Advisor role at Sam's Club
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$22.00/hr - $29.00/hr

• Maintain facility and sales floor safety and standards by conducting safety sweeps, adhering to forklift and hazardous material handling requirements, and promptly reporting unsafe situations.
• Keep the Tire and Battery Center (TBC) sales floor organized, stocked, zoned, and merchandised in accordance with company policies.
• Stock, set up, clean, and organize product displays; remove damaged goods; sign and price merchandise; and secure fragile and high‑shrink items.
• Monitor tire and battery orders daily, assist members with installation appointments, communicate lead time changes or cancellations, and provide alternatives.
• Provide expert member service: greet members, identify needs, assist with purchasing and service decisions, and resolve concerns using Sam’s Garage and product knowledge.
• Drive sales and service excellence by communicating the value of merchandise and services and collaborating with club associates to promote TBC offerings.
• Triage and prioritize service workflow in TBC service bays, refer to Sam’s Garage for waiting members, and maximize service efficiency.
• Demonstrate knowledge of safety, compliance protocols, tire and battery industry guidelines, service standards, and equipment operations.
• Leverage digital tools and handheld devices to plan sales, improve the service experience, and make real‑time business decisions.
• Serve as a brand advocate by modeling high‑quality service, supporting team development, and addressing roadblocks.
• Operate TBC equipment safely, process purchases, handle payments, returns, refunds, and exchanges, and maintain documentation.
• Comply with company policies, procedures, ethics, and integrity standards.
• Use data, policies, and resources to prioritize tasks, communicate progress, recommend improvements, and adapt to change.

• Respect the Individual – embrace differences, build strong relationships, mentor others, and create a workplace where everyone feels seen and supported.
• Act with Integrity – maintain the highest standards of ethics, be accountable, and support Walmart’s regenerative goals.
• Serve our Customers and Members – deliver results with the customer first, make informed decisions, and balance short‑ and long‑term priorities.
• Strive for Excellence – show curiosity, take calculated risks, demonstrate courage and resilience, drive continuous improvements, and embrace new technologies.

• Health benefits:
  
  medical, vision, dental coverage.
• Financial benefits:
  
  401(k), stock purchase plan, company‑paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, voting; PTO/PPTO for vacation, sick leave, holidays; amount depends on job classification and length of employment and meets or exceeds required paid sick leave laws.
• Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates, covering high school completion to bachelor’s degrees and certificates. Tuition, books, and fees are paid by Walmart.

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change.

Hourly wage may be equal to or exceed the minimum wage at the job location. Premiums may range from $0.35 to $3.00 per hour, based on schedule, facility, season, or specific work performed.

Valid state‑issued driver’s license.

18 years of age or older.

Auto service industry, retail experience.

7805 E 35th Ave, Denver, CO 80238‑2458, United States of America.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding illegal drugs and alcohol on the job. This policy applies to all employees to create a safe and productive work environment.