Assistant Property Manager

Rocky Mountain Communities is a 501(c)(3) non-profit providing affordable housing throughout Colorado. RMC is creating a culture of belonging and pride in our work. We are committed to our employees by providing competitive pay & benefits, a training plan, and a path to upward mobility within the organization. We are seeking dedicated individuals who are ready to make a long-term and meaningful impact, remain committed to tackling challenges, and grow with us.

By joining our team, you are committing not only to your own professional development but also to contributing to the success and vision of our company.

We are in a high‑growth industry as we continue to see the demand for affordable housing rise to record levels. By joining our team, you will not only be investing in your own professional development but also contributing to the success and vision of our organization.

Assistant Property Managers will, in partnership with Property Managers, work to effectively and equitably manage one or more affordable housing apartment communities, which range in size from 40 resident households to 300 resident households, to ensure quality and well‑maintained housing in our community to minimize unit turnover and attract qualified residents and cooperative neighbors. Property management staff are responsible for the day‑to‑day operations of assigned apartment communities including interfacing with community, applicants, residents, and neighbors;

marketing; customer service; application processing; leasing; lease enforcement; community engagement; maintenance coordination; management of unit turns; vendor relationships and contract monitoring; apartment inspections; weekly and monthly reporting; adherence to budgets; and compliance with local, state, and federal landlord‑tenant, fair housing, and building code laws and regulations.

• Interfaces daily – on phone, in person, and virtually – with residents, applicants, community, neighbors, and vendors.
• Assures resident satisfaction by providing a high level of customer service; cultivates and maintains partnerships with other departments and local government agencies; promptly addresses resident complaints within guidelines and local regulations.
• Markets housing opportunities and conducts outreach to fill units, responds to questions and explains housing options.
• Serves residents with legal paperwork, including notices related to lease compliance, notice of entry, lease renewals, and lease terminations.
• Provides administrative support including, but not limited to, the scanning and indexing of resident paperwork in a timely manner consistent with policy and procedures using property management software.
• Prepares work orders for maintenance staff and follows up for successful completion.
• Prepares correspondence and data to support property operations.
• Ensures work and file are following applicable housing laws and regulations.
• Maintains confidentiality of information and records related to applicants, residents, and staff.

• Demonstrated ability to prepare and maintain records (manual and electronic) and reports with a high level of accuracy and attention to detail; ability to perform mathematical calculations.
• Strong organizational skills including prioritizing, ensuring accuracy, multi‑tasking, and handling interruptions appropriately; ensures assignments are completed in a timely and effective manner.
• Communicates effectively and collaboratively with individuals, and internal and external organizations; applies effective written and oral communication techniques to convey clear and timely messages.
• Ability to work independently and as a team member to develop effective working relationships; works cooperatively, exchanges ideas, and addresses issues in a constructive, collaborative manner.
• Adapts to changing business needs, conditions, and work responsibilities; responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.
• Analyzes problems, identifies solutions, and articulates possibilities and recommendations; demonstrates…