Office Manager; Entrepreneurial Leader

Overview

This Is Not a Traditional Office Manager Role. Vera Health & Fertility is a fast-growing holistic gynecology and fertility clinic built on pro-life values
, whole-body medicine, and exceptional patient care. We are a cash-pay practice (no insurance billing) and we are intentionally different—from how we care for patients to how we build our team.

We are entering a major growth phase with a goal of doubling the business and surpassing $2M in revenue over the next year
. We are looking for a high-caliber Office Manager who thinks like a business owner, leads like a coach, and executes like a professional.

If you thrive in small, growing companies, love building systems from scratch, and have a natural “figure-it-out” mindset, this role was designed for you.

You are:

• Mission-aligned with pro-life values and passionate about holistic medicine and family-centered care
• A self-starter who works independently without micromanagement
• Business-minded and growth-oriented—you understand that excellent patient care and strong revenue go hand in hand
• Highly organized, detail-oriented, and systems-driven
• Comfortable wearing multiple hats in a small, fast-moving company
• Positive, hardworking, and solution-focused
• Someone who works hard while at work and values work-life balance
• A natural leader who can build, train, and retain high-quality teams

This role is best suited for someone with an entrepreneurial mindset who enjoys improving systems, challenging the status quo, and taking ownership of results.

Clinic Operations & Leadership

• Oversee day-to-day clinic operations and patient flow
• Manage and optimize the clinic schedule for efficiency and patient experience
• Ensure smooth front-office operations, including phones, scheduling, and patient communication
• Lead by example to create a calm, welcoming, high-standard clinic environment

Billing & Revenue Oversight (Cash-Pay Practice)

• Oversee all patient billing and payment workflows
• Ensure accurate, timely invoicing and collections
• Identify opportunities to improve revenue capture while maintaining an excellent patient experience
• Collaborate with leadership on pricing, packages, and operational efficiencies

Growth, Sales & Marketing Support

• Support sales efforts and help convert patient inquiries into scheduled visits
• Collaborate with the marketing team as needed to support growth initiatives
• Think creatively about improving patient acquisition, retention, and referrals
• Track and understand basic clinic metrics tied to growth and performance

Team Building & HR

• Lead hiring, onboarding, training, and performance management
• Develop and maintain HR processes, policies, and documentation
• Foster a positive, accountable, high-performing team culture
• Address team issues proactively and professionally

Systems, SOPs & Policies

• Develop, implement, and refine SOPs and rock-solid clinic policies
• Ensure consistency, compliance, and clarity across all roles
• Continuously improve workflows and operational systems

• Patients consistently describe their experience as organized, calm, and exceptional
• The clinic runs smoothly with minimal bottlenecks or chaos
• Team members feel supported, clear on expectations, and well-led
• Revenue and operational metrics steadily improve
• Leadership can trust that the clinic is being managed proactively and thoughtfully

• Ability to work in-person, full-time (40 hours/week) at our Thornton, CO location
• A manageable commute to 12207 Pecos St, Westminster, CO 80234
• Strong organizational, leadership, and communication skills
• Comfort with responsibility, decision-making, and accountability
• Prior experience in healthcare, wellness, small business operations, or leadership roles is strongly preferred

We believe in:

• Treating the whole person
  , not just symptoms
• Protecting life and supporting families
• Building a workplace where people grow personally and professionally
• Working hard, with purpose, and with joy

This is an opportunity to play a key leadership role in a mission-driven clinic that is scaling quickly and intentionally.

• If this role excites you and aligns with your values, we’d love to hear from you. Please submit your resume along with a brief note explaining why you feel called to this role and what excites you about helping grow Vera Health & Fertility to sa