Director of Business Operations - EDU & Community Engagement

Overview

The Denver Center for the Performing Arts (DCPA) is one of the largest non-profit theatre organizations in the nation, presenting Broadway tours and producing theatre, cabaret, musicals, and immersive experiences. The DCPA’s workforce includes more than 300 employed team members in non-union and union positions (in partnership with seven unions). In addition, we employ hundreds of artists and contractors annually and maintain a robust volunteer program with more than 300 volunteers.

Our mission is: “We engage and inspire through the transformative power of live theatre.” Our culture emphasizes creativity, community, belonging, and anti-racism, with a commitment to reflect the diversity and priorities of our community in our workplace, audience, and programming. The Theater offers opportunities to be part of a dynamic team dedicated to live theatre.

Job Purpose

The Director of Business Operations is responsible for the implementation of the department vision and operational oversight for the Education and Community Engagement Department. This role leads the Education and Community Engagement administrative team, creates and maintains operational processes and procedures and oversees the fiscal health of the department.

Team Leadership

• Lead a team of administrative and operational staff to maintain day-to-day operations of the department, creating a culture of collaboration and accountability. Direct reports include:
• Registrar and On-Site Class Manager
• Evening Registrar and Office Manager
• Business Manager and Executive Assistant
• Librarian – Part Time
• Occasional Team Members across programmatic deliverables
• Partner with Executive Director on collaborative leadership on the culture and vision of the department
• Act as the primary internal organization liaison and represent the department in organization meetings and initiatives
• Represent the department with leadership presence to support onsite and offsite programming
• Oversee operations of the Jones Library and Library staff

Financial Leadership

• Partner with Education and Community Engagement Executive Director to develop, implement, and monitor the annual department budget
• Act as lead budget administrator for the Education and Community Engagement Department including tracking revenue goals and expenses, including personnel and staffing
• Oversee financial forecasting, monthly and quarterly reporting, and ensure fiscal efficiency across all programs
• Support Finance in reconciliation of departmental revenue and expenses
• Manage Theatre for Young Audiences production budget and creative team contacts
• Lead department data tracking and reporting
• Oversee creation of department class, programmatic schedule and department season planning to ensure alignment with financial resources
• Lead scholarship awards and deliverables for onsite classes

Operational Strategy & Process Implementation

• Act as the operations and strategy leader for the vision of the department
• Continuously evaluate and enhance departmental processes, to streamline workflows and improve productivity
• Oversee student records, student medical information and student arrival and departure protocol in compliance with organizational liability practices
• Ensure compliance and alignment with organizational policies and regulations and manage risk mitigation strategies. Serve as the lead partner for Education & Community Engagement with the DCPA Insurance & Risk Team. Participate in annual insurance renewal and insurance underwriter walk-throughs

Strategic Planning

• Collaborate with the Executive Director on short- and long-term strategic planning and goal setting
• Support implementation and deliverables of organizational strategic plan

Onboarding & Payroll

• In partnership with HR, manage ongoing, year-round hiring and onboarding for part-time and occasional Teaching Artists
• Act as payroll administrator for department, reviewing and approving weekly and bi-weekly timesheets for part-time and occasional Teaching Artists

Contract & Vendor Management

• Manage contracts with third-party partners and vendors, ensuring compliance, timely execution, and alignment with organizational standards
• Manage union…