Ramp Duty Manager

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. But at the heart of our business is our people.

Role Purpose

As a Menzies Aviation Ramp Duty Manager, you will be directly responsible for overseeing ramp supervisors on your shift. The Ramp Duty Manager will take accountability for safety, resource management, operation standards, policy implementation, and client relations.

• Shift Leadership & Performance: Fully accountable for health & safety, operational efficiency, and financial outcomes during assigned shift.
• Resource & Compliance Management: Plan resource allocation across business units and ensure adherence to internal and external operational standards.
• Employee Development & Oversight: Mentor staff, conduct training per company and airline standards, and address performance and conduct issues.
• Stakeholder Communication: Maintain regular liaison with internal teams, external agencies, and customer representatives.
• Reporting & Project Support: Produce routine reports, support business development projects, and complete investigations for senior management.
• Other duties as assigned.

• 3–5 years in aviation with proven management experience in airport ground handling and business unit oversight.
• Strong understanding of passenger operations, GSE maintenance, health & safety management, and broader airport/commercial environments.
• Excellent time management, planning, and problem-solving abilities; able to stay calm under pressure and work independently.
• Advanced computer skills required for operational and reporting tasks.
• Must be 18 years of age or older
• Possess and maintain valid US driver's license
• Pass all pre-employment testing including a drug screen, FBI background, US Customs Seal application, and employment history.
• Ability to proficiently read, write and speak English
• Must be available and flexible to work variable shifts including weekends and holidays
• Pay: $80,000 per year
• Opportunities for Leadership Training Programs
• Medical, Dental, and Vision insurance
• Paid Vacation
• 401K Savings Plan
• Employee Assistance Program
• Pet Discount Coverage and Pet Insurance Plan
• Uniform Provided
• $40.00 Monthly Bus/Train Voucher or Airport Parking

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs.

As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may regularly work in outside weather conditions. The employee frequently works near moving mechanical parts, high voltages and high hydraulic/pneumatic pressures. The employee is also frequently exposed to very loud noise levels, fumes or airborne particles and hazardous substances, materials or waste.

The employee occasionally works in high, precarious places.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel…