Talent Operations Manager; Spanish Bi-lingual

As a Talent Operations Manager at Buildforce, you will be pivotal in the end-to-end talent acquisition and placement process. This position requires a seasoned professional with a strong background in talent operations, team communication, and ongoing strategic efforts. The successful candidate will oversee day-to-day tasks and contribute to ongoing strategic initiatives to enhance our talent acquisition processes.

Buildforce is on a mission to help people dedicated to a career in the construction trades lead more secure and fulfilling lives.

This role has three components of compensation:

• Base Salary: $80,000 - $90,000 (depending on experience)
• Quarterly Bonus / Commission
• Buildforce Equity Package

This role is responsible for:

• Apply exceptional follow-up and time management skills to cultivate relationships with Tradespeople and your peers.
• Complete a Buildforce introduction and teach leads & prospects how to use the Buildforce App.
• Conduct quality interviews effectively and always on time
• Complete a Buildforce intro and teach Interviewees how to use the Buildforce App and complete their profile
• Coach new electricians on the Buildforce process and expectations
• Work as a team to achieve monthly placement goals with quality and retention in mind
• Provide a “white-glove” experience for priority placements for high-profile and new customers
• Evaluate pay and placements ad hoc
• Navigate all of the Employer-level and Project-level contingencies
• Work cross-functionally to ensure tradespeople are equipped with technical and functional knowledge about our Buildforce platforms.
• Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
• Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
• Maintaining records and documentation through data entry, collection, and validation.
• Providing feedback on process improvement opportunities and contributing to projects as assigned
• All other duties as assigned.

Skills & Qualifications

• 3+ years of experience in recruiting, sales, marketing, or related work experience.
• Proven success with self-direction and the ability to work independently and with a cross-functional team.
• Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
• Detail-oriented with excellent communication skills in writing, in person, or by phone.
• Creative problem solver who thinks on their toes and can make informed decisions quickly.
• Own a smartphone and have access to a reliable internet connection.
• Bi-lingual is required - Spanish & English.
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  Bonus points:
  
  Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
• Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday.
• Flexible Scheduling
• Hybrid (Working from Denver Office and Home)
• Time Off & Holidays
• Parental Leave Policy
• 401(k) Plan
• Healthcare - Medical, Dental & Vision
• 360 Annual Peer Reviews with Opportunities for Growth