Director, Account Management - Bain Consulting Team

Director, Account Management - Consulting

At Market Once, we empower businesses with the insights and strategies they need to excel in today's dynamic market. With a strong foundation in market research, we offer innovative solutions in research, software, consulting, advertising, and marketing to corporate, private equity firms, and other organizations seeking to achieve their goals.

Our team is distinguished by their client‑centric approach—treating each client's business with the dedication and care as if it were their own. This commitment enables us to deliver personalized service and achieve the highest standards of success and innovation in everything we do. Together, our family of companies, including Market Once, ROI Rocket, and eAccountable, work towards delivering unparalleled solutions. Headquartered in Denver, Colorado, our global team collaborates from locations across the US and Europe.

We value curiosity, creativity, collaboration, and expertise, continuously striving to push boundaries and exceed our clients' expectations. Join us to be part of a culture that drives meaningful results.

The Director, Account Management for the Consultancy Services team is a critical leadership position responsible for overseeing and growing our client books across all Consulting services. This leader pairs strategic vision with operational excellence, ensuring the team executes day‑to‑day operations with discipline while surfacing and driving opportunities for profitable revenue growth. The Director partners closely with executive leadership to set priorities, develop client strategies, and operationalize targeted outreach.

A top‑tier consulting background (strong preference for former Bain, BCG, or McKinsey) enables effective engagement with senior stakeholders and delivery of meaningful client outcomes.

• Oversee and optimize day‑to‑day management of account teams across outreach, response management, fielding, and follow‑up.
• Overhaul, and where necessary, establish scalable processes, SLAs, and operating rhythms to ensure consistent, high‑quality execution across client engagements.

• Identify and size growth opportunities within our partner consulting firms by office, practice area, and individual stakeholder.
• Translate opportunities into targeted outreach and account plans, aligning team focus to maximize revenue and profitability.
• Define the outcomes required for growth and the behaviors necessary within the respective firms to drive those outcomes; formulate hypotheses and strategies to influence and reinforce those behaviors.
• Demonstrate ownership of respective book of business, including both revenue growth targets and gross profitability metrics, such that the Director will be the personified driver of this account in the organization.

• Provide leadership and mentorship to senior team members; strengthen IC excellence while building a culture of accountability and growth.
• Coach Project Managers on execution quality, stakeholder management, issue framing, and crisp communication.

• Represent the team and company with professionalism and confidence; cultivate deep relationships across Bain at all levels of seniority.
• Leverage consulting toolkits (hypothesis driven problem solving, MECE structuring, synthesis) to guide conversations and unlock opportunities.

• Willingness to travel at least 8 nights per month to strengthen client relationships and pursue growth opportunities.

• Top‑tier consulting background: Former Bain, BCG, or McKinsey strongly preferred.
• Postgraduate experience: 4+ years postgraduate (e.g., post‑MBA or advanced degree) with demonstrated progression.
• Client‑facing credibility: At least 1 year embedded with or leading a client‑facing team; private equity diligence experience strongly preferred.
• Insights & analytics: At least 1 year embedded with or partnering closely with a centralized insights/analytics team.
• Answer first problem solving: Outstanding analytical, synthesis, and…