Senior Manager, Crisis Management; Hybrid

Senior Manager, Crisis Management (Hybrid)

Transamerica is seeking a Senior Manager, Crisis Management (Hybrid) to lead organizational crisis management efforts in Cedar Rapids, Baltimore, or Denver offices.

Transamerica is a leading financial services company focused on helping people create financial freedom. It employs nearly 7,000 people worldwide and is part of Aegon, serving 23.9 million customers.

Lead crisis management planning, execution, and recovery. Coordinate cross‑functional teams and provide real‑time leadership during emergencies.

• Develop and maintain comprehensive crisis management plans, conduct risk assessments, and integrate plans with business continuity.
• Design and deliver training programs, simulations, and drills to ensure staff readiness.
• Create and execute stakeholder communication during crises, coordinating with internal communications and PR.
• Lead a cross‑functional crisis management team, supporting executive leadership.
• Conduct post‑crisis reviews, prepare reports, and identify improvement areas.
• Ensure compliance with industry standards, regulatory requirements, and best practices.

• Bachelor’s degree in business administration, emergency management, IT, or related field; or equivalent experience.
• Eight years of progressive crisis or emergency management, business continuity, or disaster recovery experience.
• Experience managing technology integrations across security, emergency management, and communication systems.
• Strong understanding of crisis and incident management principles in a large organization.
• Strong project management skills and ability to lead teams during critical events.
• Technical expertise in business resilience and risk management.
• Leadership skills and ability to manage cross‑functional teams.
• Excellent verbal, written, and interpersonal communication skills.
• Strong research, analytic, and innovative problem‑solving skills.
• Ability to remain calm and effective under pressure in a dynamic, agile environment.

• Master’s degree in emergency management, business continuity, risk management, or communications.
• Familiarity with latest crisis management technologies and software.
• Certified Emergency Manager (CEM).
• Business Continuity Professional (CBCP).
• Crisis communication credentials.

• Office environment.
• Occasional travel for internal meetings.

Generally ranges between $130,000 – $150,000 annually. This position is typically eligible for an annual bonus based on the company bonus plan.

Comprehensive benefits package supporting personal and financial well‑being.

• Competitive pay.
• Bonus for eligible employees.

• Pension Plan.
• 401(k) match.
• Employee Stock Purchase Plan.
• Tuition reimbursement.
• Disability insurance.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Employee discounts.
• Career training & development opportunities.

• Paid time off starting at 160 hours annually for first‑year employees.
• 10 paid holidays per year.
• Be Well Company holistic wellness program, including wellness coaching and reward dollars.
• Parental leave – 15 days paid per calendar year for eligible employees.
• Adoption assistance.
• Employee assistance program.
• Back‑up care program.
• PTO for volunteer hours.
• Employee matching gifts program.
• Employee resource groups.
• Inclusion and diversity programs.
• Employee recognition program.
• Referral bonus programs.

Transamerica is committed to diversity and inclusion, recognized by the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists.

The Aegon Transamerica Foundation supports nonprofits through financial grants and employee volunteer efforts.

Mid‑Senior level

Full‑time

Consulting, Information Technology, and Sales

Insurance and Financial Services