Chief Operating Officer

Reporting to the CEO, the Chief Operating Officer (COO) is a key member of the executive team responsible for the organization’s day-to-day operations and the execution of strategic initiatives across Club operations, programming and outcomes, facilities, information technology, and enterprise risk management. The COO translates strategic vision into action to advance the organization’s core priorities: serving more kids, investing in its team, ensuring financial sustainability, and setting the standard for Club excellence.

This role is ideal for a leader driven to make meaningful community impact and improve outcomes for youth and families.

• Serve as a critical member of BGCMD’s executive team.
• Collaborate across the executive team (CEO, CDO, CHRO and CFO) to facilitate and achieve the vision, mission, and strategic goals of the organization.
• Establish credibility throughout the organization and with the Board of Directors as an effective developer and implementer of solutions to business challenges. Work with the Board of Directors to ensure the realization of organization goals.
• Serve as the staff liaison to the Real Property & Safety Committee of the Board of Directors.
• Informs strategic grants and partnerships supporting the growth of the organization and financial sustainability.
• Leads the implementation and excellent execution of grants and partnerships. Ensures timely execution and submission of all outcomes required by Impact team.
• Develops and executes annual and multi-year strategic plans; continually identifies opportunities for both short and long-term enhancements.

• Exceptional hands-on operator who does not shy away from stepping into the details of operational activities and driving priority outcomes for a large organization.
• Oversees implementation for all grant-funded operations and programs. Collaborates with Senior Director of Programming & Outcomes to understand the fabric of grant funding across Clubs, identify funding gaps, and seek grant revenue to support general operations and expansion. This includes, but is not limited to, the following key funding sources: 21st Century (E2, Cohort 9, and Cohort 10), Boys & Girls Clubs of America pass through funding, Various school district contracts
• Leads the financial management for all Club sites across the organization; ensuring financial sustainability and well-resourced Club operations and services.
• Partners with the CHRO to lead organization Club member recruitment strategy through high yield engagements, channels, and events across all Clubs.
• Oversees the intake and fulfillment of Club-based donor, community, and group volunteer events. Works with a cross-organizational project committee to ensure planning, logistics, and execution is assigned.
• Oversees the recruitment, selection, and compliance of individual volunteerism across Clubs through a de-centralized, cross-organizational approach.

• Supports strategic grants and partnerships supporting the growth of the organization and financial sustainability.
• Leads strategic initiatives through collaborative grant writing, securing funding, and reporting back to donors about the impact of funding within BGCMD programs.
• Oversees survey and feedback methods to incorporate voice and feedback from Club members and families to ensure services reflect their needs. Collaborates with VP of Marketing & Communications to ensure strategy is grounded in tactical expertise but also aligned with functional best practices.
• Oversees the development and execution of BGCMD’s research and evaluation agenda and strategy for leveraging various data sources to enrich key decisions, plans and enhancements to curriculums, programs, and activities.
• Oversees Club member data management system (My Club Hub ) and all Club member data practices. Leverages community and organizational data to support strategic planning to ensure growth and expansion of Clubs and services are in areas of greatest need.
• Oversees data collection, data analysis, and research activities, including developing monthly/quarterly data reports and analysis from the BGCMD’s internal data on…