Vice President of Operations

Why us?

Sage Hospitality Group is set to hire a Vice President of Operations to join us.

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth.

We hope you consider joining us!

The primary objective of the Vice President is to strategically oversee the overall drive and operations of our properties. This position is responsible for results, as well as the development and execution of strategies that will support, strengthen and grow, the Hotel Operations. Responsibilities will include driving service excellence, developing and executing plans to improve performance, working closely with the Vice Presidents of Finance, Sales, Marketing, Revenue Management, and People & Culture in assessing and driving overall performance while maintaining positive owner relationships.

This position will directly oversee Hotel General Managers and indirectly supervise property level Executive Committee members to meet and exceed the strategic goals of the organization. This includes oversight of at least 5 to 10 properties, with the potential to increase the property count.

• Develop and execute operational strategies to enhance brand positioning and guest satisfaction across our properties.
• Ensure properties maintain compliance with brand and Sage standards and deliver best-in-class service.
• Oversee and guide General Managers to drive operational excellence and financial performance.
• Act as a brand ambassador, ensuring a consistent and elevated hotel guest experience.

• Establish and monitor key performance indicators (KPIs) for revenue, profitability, and guest satisfaction.
• Drive operational efficiencies while maintaining the highest levels of luxury service.
• Collaborate with ownership groups, asset managers, and corporate leadership to align on property goals and investment strategies.
• Develop and execute strategic operational and financial initiatives; with accountability to all objectives are being met.
• Assist and direct property leadership in revenue growth, market share performance and sales initiatives in coordination with the corporate support team to achieve positive outcomes.
• Maintain trained and effective General Managers in position and ensure proper staffing of all Executive level position to achieve individual property and Division goals.
• Effectively act as a mentor to the property Executive Committee resulting in High Potential leaders that can advance and grow in the organization.
• Work with corporate team members and the properties to ensure maximization of revenues and profits, proper controls, optimal productivity and a coordination of efforts towards achieving overall objectives.
• Develop and enhance operational SOPs and ensure compliance with brand standards and Sage initiatives.
• Participate and maintain active company and community relations while taking part in corporate activities and meetings.
• Oversee special projects, transitions, and new property openings, ensuring successful implementation of Sage SOPs, financial systems, HR initiatives, and culture immersion.
• Create innovative solutions that differentiate the brand and achieve market leadership.

• Champion a guest-first culture, ensuring all hotels exceed customer expectations.
• Oversee service…