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Program Manager

Job in Denver, Denver County, Colorado, 80285, USA
Listing for: Colorado
Full Time position
Listed on 2026-01-14
Job specializations:
  • Management
    Program / Project Manager, General Management, Operations Manager
Job Description & How to Apply Below

THIS POSITION IS OPEN TO CURRENT COLORADO RESIDENTS

About the Unit

The staff of the Colorado Division for the Deaf, Hard of Hearing, and Deaf Blind (Division) runs multiple programs within the Communications Services for People with Disabilities Enterprise. The Enterprise is a business structure that is supported by the Colorado Department of Human Services (CDHS). Each member of the Division contributes to the coordination of internal and external activities that achieve the goals and objectives as set by the Enterprise.

The Colorado Legislature created the Division in 2000 to fulfill the federal Americans with Disabilities Act (ADA) of 1990, 42 U.S.C. Sec. 12101, requirement to ensure equitable access for deaf, hard of hearing, and deafblind (DHHDB) people and to provide a central point of contact within the State for DHHDB individuals in need of services. All personnel in this unit are required to create and maintain accessible materials while prioritizing access in all decision-making to support staff and communities statewide.

The mission of the Division is to create a barrier‑free Colorado.

As outlined by statutory requirements, the Division provides the following essential programs, resources and services, including but not limited to:

  • Colorado Early Hearing Detection and Intervention (COEHDI)
  • Communication Access Services (CAS) – sign language interpretation, Communication Access Realtime Translation (CART) captioning services, and other communication services for legal/court and rural settings
  • Community Relations – Ascent Program, information, resources, directory, referrals, events, grants, and trainings
  • Communication Technology and Access Program (CTAP) – Communication Technology Program, National Deaf Blind Equipment Distribution Program (NDBEDP), and Telecommunications Relay Services (TRS)
  • Deaf Blind Programs – Community Intervener Program (CIP), Orientation & Mobility (O&M), and Support Service Providers (SSPs)

This position is hybrid with at least two (2) days required at the office as determined by business need. The role may involve travel within the state for meetings and community engagement activities.

Summary of the Position

This position serves as a first‑level supervisor and advanced program manager, providing direct supervision, leadership, and operational oversight for four distinct and complex programs within the Division: COEHDI, CTAP, DBP, and the Legal/Rural Program. The role is responsible for ensuring these programs are effectively and efficiently managed, meet all strategic objectives, and comply with state and federal guidelines. The position reports to the Deputy Executive Director and is responsible for integrating program activities to meet the Division’s mission.

Primary

Job Duties
  • Program Supervision and Personnel Management – Provides direct, first‑level supervision to four professional Program Coordinator positions (COEHDI, CTAP, DBP, and the Legal/Rural Program). Manages the full range of supervisory duties, including planning, assigning, and reviewing work; conducting performance evaluations (PMPs); approving leave; and addressing performance issues, including recommending corrective or disciplinary actions. Coaches and mentors staff, guides their professional development, and ensures they are equipped to manage their respective programs and community needs effectively.
  • Strategic Program Management and Operational Oversight – Responsible for the high‑level strategic and operational management of the four supervised programs. Develops and implements program goals and procedures to align with the Division’s strategic plan. Monitors budgets and spending for each program, supports daily program operations, and participates directly in community partner engagement. Supervises all program operations, identifies and reports any concerns to the Deputy Executive Director, and provides direct support to the Deputy Director for tasks such as legislative reporting and grant report preparation.
  • Other Duties as Assigned – Performs other related duties or special projects as assigned.
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