Project Manager, Installation Technician

Simultaneously manage multiple projects and service requests from order acceptance through closeout. Represent Spacesaver Intermountain’s business interests, including on the job site, ensuring a positive customer experience from start to finish.

• Prepare quotes and processes orders. Assists in establishing service fees and discounts for customers.
• Maximize revenue and gross profit margin for all transactions.
• Maintain accurate and detailed record keeping including sign-offs and approvals, key decision records, etc.
• Complete order placement based on phasing, delivery dates and ship to locations as outlined by Project Manager, Account Manager and/or Installation Manager.
• Check acknowledgments against orders; resolves discrepancies with factory; sends acknowledgment to customer; verifies ship date with customer.
• Communicate with customers regarding order status, punch list resolution and the scheduling of orders for delivery/installation. Provides clarification and answers for customer’s questions regarding order issues.
• Capable of securing and negotiating freight and installation quotations by project.
• Create work orders and coordinates with installation team for final delivery and installation.
• Enter orders for punch list/warranty work; follows up to ensure all punch list work is done in a timely manner.
• Work in a team environment. Creates and maintains strong relationships with internal and external customers, partnering with sales, project management, and design and accounting to ensure that all elements of a project are in sync and adhere to internal process.
• Assist in managing the Preventative Maintenance Program. Maintains internal records for incoming and outgoing interterritorial projects.
• Maintain filing systems as assigned. Assists with project permitting and responding to general contractor pre-qualification applications.
• Read, interpret, and understand detailed architectural construction plans, including drawings, schedules and associated specification documents specific to the integration of our construction solutions offered. Experience in construction contracting and processing is helpful.
• Understand and use appropriate tools for jobsite measuring including rotary laser, plumb and level laser, 5‑point laser, distance measuring laser and standard tape measure.
• Accurately records site‑specific jobsite measurements in a legible format for interpretation by others.
• Understand the scope of work on site and knows all the details of a project.
• Develop and manage the project installation schedule in coordination with the team and communicate that schedule, milestones and tasks to all appropriate parties involved, including General Contractor’s and other subcontractors.
• Manage incoming service calls when assigned.
• Work with installation partners to create quotes, providing installation drawings and instructions to installers.
• Coordinate and manage pre‑installation site visits when necessary; review all expectations for schedule and site access requirements.
• Appropriately interacts with jobsite personnel including general contractors, associated sub‑trades and our installation teams to foster positive interaction and desired outcomes.
• Manage submittals to the factory and schedules punch list items.
• Confirm project completion and ensures all invoicing is timely and accurate.
• Manage warranty submittal process for territories as assigned. Troubleshoot storage equipment that needs minor repairs/adjustments.
• Participate in company meetings and training events and propose (as well as be involved) with suggesting, developing and documents process changes within the organization.
• Order and manage marketing literature when assigned, including brochures material samples and assist in distributing samples, brochures, literature, drawings, etc. to internal and external customers as requested.
• Other duties and responsibilities as assigned.

Extremely self‑motivated with the ability to work independently or with a team in a fast‑paced environment. Strong time management capabilities with an ability to work under deadlines and time restraints. Strong problem‑solving skills; an ability to develop…