Claims Examiner, General Liability

Claims Examiner, General Liability

Company: Arch Insurance Group Inc.

Location: Denver, CO

Seniority level: Mid‑Senior level

Employment type: Full‑time

The Claims Division is seeking a team member to join the Shared Services Team as a Claims Examiner. Responsibilities include investigating, evaluating and resolving various types of commercial first‑ and third‑party low‑complexity General Liability claims. This requires accurate and thorough documentation, as well as completion of resolution action plans based upon applicable law, coverage and supporting evidence.

• Provide and maintain exceptional customer service and ongoing communication to the appropriate stakeholders through the life of the claim, including prompt contact and follow‑up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance with regulatory, company standards, and authority level.
• Conduct thorough investigation of coverage, liability and damages; document facts and maintain evidence to support claim resolution.
• Review and analyze supporting damage documentation.
• Comply and stay abreast of all statutory and regulatory requirements in all applicable jurisdictions.
• Establish appropriate loss and expense reserves with documented rationale.
• Demonstrate technical efficiency through timely and consistent execution of best claim handling practices and guidelines.

• Hands‑on experience and strong aptitude with Outlook, Microsoft Excel, PowerPoint, and Word.
• Knowledge of Image Right preferred.
• Exceptional communication (written and verbal), influencing, evaluation, listening and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines.
• Ability to take part in active strategic discussions and leverage technical knowledge to make cost‑effective decisions.
• Strong time‑management and organizational skills; ability to adhere to both internal and external regulatory timelines.
• Ability to work well independently and in a team environment.
• Texas Claim Adjuster license preferred; upon employment the candidate would be required to obtain the license within six months of hire.

• Bachelor’s degree preferred.
• 3–5 years’ experience handling the process of commercial insurance claims.

Base: $71,900.00–$97,110.00 per year. Position is incentive eligible.

Comprehensive benefits package including multiple medical plans, dental, vision and prescription drug coverage; competitive 401(k) with generous matching; 20 days of paid time off per year; up to 12 paid company holidays; 2 paid days of Volunteer Time Off;
Basic Life and AD&D insurance;
Short and Long–Term Disability;
Paid parental leave up to 10 weeks;
Student Loan Assistance;
Tuition Reimbursement;
Backup childcare and elder care; and more.

For Colorado applicants, the deadline to submit your application is May 17, 2026.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert.