Principal UX Designer

About DAT

DAT is an award-winning employer of choice and a next-generation SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for 45 years. We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably.

We operate the largest marketplace of its kind in North America, with 400 million freights posted in 2022, and a database of $150 billion of annual global shipment market transaction data. Our headquarters are in Denver, CO, and Beaverton, OR, with additional offices in Seattle, WA;
Springfield, MO; and Bangalore, India. For additional information,

Job Final date to receive applications: 3/31/2026

DAT Freight & Analytics is looking for a Principal UX Designer to lead the end-to-end user experience for our Trust & Safety and Carrier Management System (CMS) surfaces across DAT products and capabilities.

This is a principal-level individual contributor role with shared cultural leadership responsibilities alongside the leader of UX/Product Design. You ll set a high bar for user experience craft, systems thinking, and cross-functional collaboration—while remaining deeply hands-on with design, research, and storytelling.

You ll focus on:

• Trust & Safety experiences that help customers feel confident using DAT—such as carrier vetting and monitoring, fraud prevention, verification and onboarding, compliance flows, reporting, and abuse prevention.
• Carrier Management experiences that give brokers and shippers a faster, more trusted way to source, qualify, manage, and book capacity—including qualification settings, Smart Posting, carrier networks/tags, carrier health, and path-to-heal workflows embedded directly in DAT One.

In this role, you ll partner closely with Product, Engineering, Trust & Safety, Risk, Legal, Operations, Customer Support, and Platform teams to design experiences that protect our marketplace, reinforce customer trust, and make carrier management efficient and transparent.

• Own End-to-End Product Experiences:
  Lead UX strategy and execution across major product areas from discovery through delivery
• Define experience vision, user journeys, interaction models, and design frameworks
• Translate complex freight workflows into intuitive, scalable user experiences
• Ensure quality, usability, accessibility, and consistency across surfaces
• Collaborate closely with engineers to ensure quality implementation, clarify edge cases, and refine experiences during build
• Partner with data and research to instrument, test, and iterate on experiences based on both qualitative and quantitative signals

• Partner closely with Product, Engineering, Data, and Research to shape roadmaps and outcomes
• Use customer insights, analytics, and experimentation to inform decisions
• Balance user needs, business goals, and technical constraints to drive measurable results
• Influence prioritization and advocate for high-impact UX investments

• Set a high bar for interaction design, visual quality, content clarity, and usability
• Contribute to and evolve the design system and shared UX patterns
• Review work across teams to maintain quality, coherence, and scalability
• Establish best practices for AI-assisted design and rapid prototyping

• Mentor designers and raise the overall quality and impact of the design team
• Act as a thought partner to senior product and engineering leaders
• Influence design culture, process, and organizational maturity
• Contribute to and facilitate team rituals (design crits, discovery readouts, design reviews) that improve the quality and impact of our work
• Champion inclusive design, accessibility, and ethical decision-making, especially in high-sensitivity areas like safety, risk, and enforcement

• Collaborate with Product and cross-functional leaders to…