Information Technology Support Specialist

The IT Support Specialist provides hands‑on technical support, manages user access and hardware, and ensures a secure, reliable IT environment. This role supports employees across multiple office locations.

This position requires being onsite.

• Provide day-to-day technical support for employees across office locations
• Conduct IT onboarding for new hires
• Troubleshoot Windows device issues and MS 365

• Administer user accounts, access, and policies across core business systems
  - Office entry security systems, Microsoft 365 Admin Center, Intune, Corporate LDAP
• Support system enhancements, integrations, and rollout

• Own end-to-end laptop lifecycle: ordering, imaging, configuration, shipping, and returns
• Maintain accurate hardware and software inventory
• Support hardware troubleshooting, repairs, and replacements

• Manage device security and compliance
• Enforce security standards: MFA, compliance automations
• Assist with security audits

• 2+ years of IT support or helpdesk experience
• Bachelor’s degree in IT engineering or related field
• Experience with Microsoft 365 administration
• Strong troubleshooting and communication skills
• Ability to work onsite 4x/week

We offer a comprehensive benefits package including Health, Dental, Vision, Retirement and Education.