BDR​/SDR Manager

Company Profile

If you’re a BDR/SDR leader who believes performance and purpose can (and should) exist together, this role offers the chance to build something meaningful.

Join the world’s first not-for-profit ticketing platform, founded on a simple idea: aligning profit with purpose can help tackle the world’s biggest challenges.

Since launching in 2016, the platform has transformed more than $10M in booking fees into donations for impactful projects. Event partners span music festivals, conferences, schools, universities, expos, workshops, and more - essentially any event you can imagine.

With offices in Sydney (HQ), Auckland, Edinburgh and Denver
, the company is entering its next phase of global growth and is ready to build a more structured, scalable outbound engine to support it.

This is a brand-new leadership role with genuine ownership and influence.

You’ll lead a team of ~10 Business Development Representatives and have a role helping to improve our sales processes as a fast-growing SaaS business with an enormous total addressable market.

We’re looking for someone who can bring structure, segmentation, and data-driven rigor while protecting the company’s culture of individuality, empathy, and collaboration.

This is not a “plug-and-play corporate sales machine” role. It’s a build and grow role
.

You’ll shape how outbound works here for years to come.

• Inspire, train and motivate our BDR team.
• Performance manage BDR team.
• Experiment with territory models and vertical segmentation for a huge and varied TAM.
• Ensure there are no road‑blocks for our BDR team.
• Improve on our workflows, cadences, and best practices.
• Bring clarity and structure to pipeline generation and handoff to Account Executives.

• Manage, coach, and develop a team of ~10 BDRs.
• Create a culture of accountability, learning, and continuous improvement.
• Run weekly 1:1s, call coaching, and performance reviews.
• Support career development and promotion pathways (BDR → AE and beyond).
• Hire and onboard future BDRs as the team grows.

• Improve on our KPIs and success metrics across activity, conversion, and pipeline quality.
• Evolve and improve our dashboards and reporting to track performance and identify trends.
• Optimize processes through experimentation and data.
• Partner closely with Sales and Leadership to align pipeline goals.

• Evaluate and evolve the current sales process.
• Review campaigns, messaging, and targeting.
• Help build a predictable, scalable business engine.

Yes - this is a SaaS outbound leadership role. But the environment is different.

You’ll be joining a not-for‑profit tech company that cares deeply about:

• Humility over ego
• Collaboration over competition
• Creativity alongside performance

You’ll bring structure and metrics without losing the heart and humanity that makes this company special.

We want rigor and results. But we also want kindness, empathy, and leadership that people genuinely want to follow.

You’re likely someone who:

• Has led and scaled outbound or SDR/BDR teams in a SaaS environment.
• Loves working with processes, frameworks, and repeatable systems, and improving them.
• Is highly data‑driven and comfortable owning KPIs and forecasting pipeline.
• Enjoys coaching early‑career sellers and helping them grow.
• Balances high standards with emotional intelligence and empathy.
• Thrives in environments where you can build, test, and improve.
• Is excited by mission‑driven businesses and values‑led cultures.

Experience with
Hub Spot, Apollo, territory design, and segmentation will be highly beneficial.

Most importantly: you believe sales can be high‑performance and human.

• Competitive salary + performance bonus
• 401k
• Dental, vision and health care provided with no employee contribution required
• First 6 months fully in office, thereafter open to moving to 1 day WFH once role is excelling and team scaled up.
• Real opportunity to shape the future of the sales organization

You’ll be building the US outbound engine for a company that has already proven its product, mission, and market and is now ready to scale globally.

If you want a leadership role where you can build, lead, and make a genuine impact, we’d love to hear from you.