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Technical Support IT Support

Tier 3 SaaS Support Specialist — Advanced Troubleshooting

Job in Denver, Denver County, Colorado, 80285, USA
Listing for: Frontsteps, Inc.
Full Time position
Listed on 2026-03-03
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 55000 - 70000 USD Yearly USD 55000.00 70000.00 YEAR
Job Description & How to Apply Below
A leading software provider based in Denver, CO, is looking for a Tier 3 Technical Support Specialist to handle the most complex technical customer issues. In this role, you will provide advanced troubleshooting, mentor junior staff, and work cross-functionally to resolve technical challenges. Candidates should have 3+ years of experience in SaaS support and a strong background in SQL and APIs.

Offering a competitive salary of $55,000 - $70,000 and comprehensive benefits including medical, dental, and vision coverage.
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