Technical Engineer - Denver

Position: Technical Engineer - Denver, CO
Join a team where curiosity meets impact
Sectra is looking for an experienced Technical Engineer who is passionate about technology, enjoys solving complex problems, and wants to support systems that directly improve patient care. Our enterprise imaging solutions are used by hospitals and health systems across the United States, supporting critical clinical workflows every day.
In this role, you will join an established customer portfolio and take ownership of supporting, troubleshooting, and maintaining real-world healthcare environments. You will work closely with customers and internal teams to ensure systems remain stable, secure, and high performing, while continuously improving how we support our solutions.
If you enjoy deep technical problem-solving, collaborating across teams, and building trusted relationships with customers, this is the right place for you.
What you will do

Support customer environments by troubleshooting complex technical issues related to enterprise imaging systems

Investigate system behavior through log analysis, performance review, and root-cause identification

Collaborate with internal engineering, security, and project teams to coordinate fixes, improvements, and system optimizations

Support customer implementations and upgrades by assisting with system configuration and integration activities

Work directly with hospital IT teams and clinical users to understand workflows, technical requirements, and operational constraints

Build long-term relationships with customers and serve as a trusted technical contact for your assigned portfolio

Participate in an after-hours support rotation once fully onboarded