Program Manager
Listed on 2026-03-03
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IT/Tech
IT Project Manager, IT Consultant
Job Description
As the Program Manager for Waves as a Service (WAAS), you will be a strategic driver in transforming how this large telecommunications and fiber company delivers high-bandwidth services. Reporting directly to the Senior Manager of Network Engineering – WAAS, you will bridge the gap between high-level engineering strategy and operational execution. This is not a traditional "task-tracking" role; it is a leadership position focused on orchestrating the roadmap for network automation, API integration, and next-generation optical service delivery.
The ideal candidate will act as a force multiplier for the WAAS organization, ensuring that our innovation and automation goals are translated into actionable programs. You will navigate a complex landscape of developers, architects, and product leaders to remove strategic roadblocks and ensure the company provides world class customer experience in the DWDM service delivery.
Location:
Remote, US
Schedule:
40 hours/week; 9am-5pm EST, CST, or MST
Rate: $51/hour
Duration: 12 month contraction, extensions and FTE conversion possible
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
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3-5+ years of professional business operations and/or program/project management
Experience managing/reporting capital and operating budget results an asset
Familiar with Agile/Lean methodology, including tools associated with Agile Development
Demonstrated ability to extract insights with the ability to tie changes to risks, issues, and impact
Solid understanding of telecommunications technologies, network architecture, and services
Excellent written and verbal communication skills with proven ability to interface cross-functionally, as well as with various levels of management
Expert presentation skills with a keen ability to visualize and convey concepts effectively
Ability to manage and own projects in a cross-functional environment
Results driven with an ability to make timely, creative, and sound decisions under pressure
Detail oriented, fast learner, with the ability to adapt in an evolving environment.
Ability to multi-task and manage competing requests in a professional manner
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