DevOps Engineer - IT Discovery Specialist

Company Federal Reserve Bank of Richmond. When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we’re building a dynamic team for our future. Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life.

In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a work environment where you can truly find balance.

The National IT – Service Lifecycle Management department has an immediate opening for a Dev Ops Engineer - IT Discovery Specialist, reporting to Senior Product Manager. We are seeking a skilled Dev Ops Engineer specializing in BMC Helix Discovery implementation and management. This role will be responsible for deploying, configuring, and maintaining BMC Helix Discovery environments both on-premises and in government cloud environments.

The ideal candidate will bridge the gap between infrastructure discovery and CMDB (Configuration Management Database) integration, ensuring accurate data flow and system reliability. On-site presence required.

• Install, configure, and maintain BMC Helix Discovery in both on-premises and government cloud environments
• Set up and manage credential management for comprehensive discovery across all network segments
• Configure and troubleshoot device discovery processes to ensure complete infrastructure visibility
• Develop and fine-tune TKU (Technology, Knowledge, and Update) patterns to enhance discovery capabilities
• Design and optimize synchronization patterns to effectively integrate discovery data with Service Now CMDB
• Create and maintain scripts to extract specialized data (particularly software information) from the discovery repository
• Create and maintain application dependency maps and ensure their accurate transmission to Service Now CMDB
• Develop custom data transformation processes to meet specific CMDB requirements
• Implement and leverage CI/CD pipeline tools like Git Lab for automation and deployment
• Monitor discovery health, performance metrics, and data quality
• Troubleshoot discovery issues and implement solutions to ensure complete visibility
• Document all discovery configurations, integrations, and custom scripts

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 10+ years of experience working in Dev Ops, system administration, or similar IT roles
• 3+ years of experience using BMC Helix Discovery (formerly ADDM) implementation and management
• Strong knowledge of credential management and security practices for discovery tools
• Experience creating and customizing TKU patterns
• Ability to write scripts using TPL (Tideway Pattern Language), Python, JavaScript, or Power Shell
• Knowledge of CI/CD principles and tools, particularly Git Lab
• Good understanding of IT infrastructure components including servers, network devices, and applications

• Knowledge of ITIL best practices and principles
• BMC Certified Professional for Discovery
• Experience working with government cloud environments (AWS Gov Cloud or Azure Government)
• Experience connecting discovery data to Service Now CMDB
• Experience with application dependency mapping and service modeling
• Service Now CMDB certification
• Familiarity with container tools like Docker and Kubernetes

• Great medical benefits
• Pension and 401(k) with employer match
• Paid time off
• Tuition reimbursement
• Paid volunteer leave
• Onsite amenities that make working here fun!

• Candidates should review the Bank’s Employee Code of Conduct to ensure…