Senior Manager, IT

Overview

Job Description

Summary:

Provides management and supervision for the Network Operations team within the IT organization. Collaborate with other IT leaders, business leaders, technology/business consultants, the various IT functional areas, and outside consultants to support the requirements of the business.

• Participate in strategic planning and decision-making related to Network services (Data Center Networks, Cloud Network, Office Wireless, F5, Firewalls, Circuit).
• Directs Network technology operations ensuring SLA’s and processes are followed related to change, incident and problem management.
• Directs multiple functions in a highly technical and strategic area;
  Directs management activities and initiatives; supervises managers and supervisors, as well as consultants and professional staff.
• Oversees services provided to multiple internal and external customers, focusing on one or more business segments.
• Interacts and communicates frequently with executive management, providing thorough feedback and excellent recommendations.
• Directs the development and implementation of integrated IT initiatives to support business strategies.
• Leads the development of standards and decisions regarding changes to systems/applications.
• Aligns with IT strategy and plan to support multiple business units, including analyzing new emerging technologies and translating implications of the new technology into operational models.
• Provides enabling technologies that make it easier for customers and suppliers to do business, and increase revenue and profitability.
• Integrates high-quality, low-cost services across multiple businesses and customers.
• Manage technology budget.
• Partner with procurement team and vendors for management of network services.

• Bachelor’s degree in computer science or business or equivalent experience. Minimum of 10 years relevant work experience.
• IT Operational management experience in infrastructure network support or related areas.
• Experience managing IT budgets inclusive of hardware, software and staff resources.
• Management of large operational functions, including onboarding services, financial budgets, and SLA’s.
• Management of small- and large-scale changes in an enterprise operation, following proper change control and communications.

• Highly motivated, detail-oriented, effective communicator, technology and managerial leadership skills.
• Hands-on development and managerial experience in large-scale, high-volume, and complex environments.
• Hybrid Work Environment (Tuesdays, Wednesdays, Thursdays).

The salary for this position generally ranges between $142,000–$175,000. Salary may vary based on qualifications, experience, geography, work location designation (hybrid), and operational needs. Eligible for an annual bonus at the Company’s discretion.

This is a hybrid position requiring three days in office per week in one of our hub locations (Cedar Rapids, IA; Philadelphia, PA; Denver, CO). Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Relocation assistance will not be provided.

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

• Competitive Pay
• Bonus for Eligible Employees

• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities

• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year (typically mirroring NYSE holidays).
• Wellness programs and support, including Be Well initiatives.
• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service.
• Adoption Assistance
• Employee Assistance Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs

We believe our commitment to diversity and inclusion creates a work environment with exceptional individuals. We offer ERGs open to all employees to foster a culture of inclusivity and belonging.

We created the Aegon Transamerica Foundation to support nonprofit organizations through grants and volunteer efforts.

Aegon acquired Transamerica in 1999. Aegon serves more than 23.9 million people worldwide with a focus on helping people live their best lives. As part of a global company, we aim to address environmental and societal issues, with emphasis on climate change and inclusion.

As of December 31, 2023