Service Desk Specialist - Tier I & II
Job in
Denver, Denver County, Colorado, 80285, USA
Listed on 2026-03-01
Listing for:
vTech Solution, Inc.
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
A responsible IT solutions provider in Denver, Colorado is seeking someone to provide exceptional IT Service Desk support. This individual will offer Tier I and II support, manage incident resolutions, and maintain communication with customers about service statuses. Strong troubleshooting skills and customer service abilities are essential, along with experience managing service requests and escalations. This role includes regular training and process improvement initiatives within the IT department.
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