Technical Business Analyst

Company Summary

Echo Star is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.

Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session.

Key Responsibilities

• Lead Requirements Discovery:
  Work with Business, Product and Development teams to gather, analyze, and draft comprehensive requirements for the Adobe Commerce platform dev teams
• Bridge Business & Tech:
  Translate high-level business goals into detailed technical specifications, user stories, and acceptance criteria that developers can execute on
• Solution Validation:
  Collaborate with developers to define/review detailed designs and ensure proposed technical solutions align with business needs and Magento native capabilities; this may include technical hands-on for proof of concept/pilot solutions
• Quality Assurance & UAT:
  Define testing criteria, support QA in test case creation, and lead User Acceptance Testing (UAT) to ensure successful product launches
• Process Optimization:
  Analyze existing e-commerce workflows to identify bottlenecks and recommend process improvements or automation strategies
• Mentorship:
  Act as a subject matter expert and mentor for junior analysts, fostering best practices in documentation and requirements management

Education and Experience

• 3+ years of experience with a strong focus on enterprise e-commerce systems (Adobe Commerce/Magento experience is mandatory)
• Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field
• Experience working in a fast-paced, scaled agile environment

Skills and Qualifications

• Platform Expertise:
  Deep functional knowledge of Adobe Commerce/Magento (B2B & B2C), including catalog management, cart and checkout flows
• Technical Fluency:
  Ability to read/understand API documentation (REST/Graph
  
  QL) and basic SQL to communicate effectively with engineers and architects
• Tools Proficiency:
  Expert-level skill in Jira and Confluence for backlog management and documentation; familiarity with Git Lab workflows is a plus
• Analytical Modeling:
  Proficiency in creating process maps, data flow diagrams, and wireframes to visualize complex requirements
• Communication:
  Exceptional stakeholder management skills, with the ability to negotiate scope and translate technical constraints into business terms

Compensation: $83,160.00/Year - $/Year

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to…