Engineer, IT - Network​/VOIP Engineering HQ IT-Infrastructure and Netwrks

We are Builders First Source, America’s largest supplier of building materials, value-added components and building services to the professional market. You’ll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree.

Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.

The Engineer, under general supervision, designs, implements, and troubleshoots Network/VoIP solutions based upon business requirements. This includes but is not limited to configuring routers, switches, firewalls, load balancers, wireless access points / controllers, SD-WAN appliances in break/fix and new deployment scenarios. This position is responsible for ensuring the BFS Network/VoIP systems remain online and functional. Additionally, the position acts as an escalation point to the network operations center and associate network engineers for resolution of Network/VoIP related issues.

• Performs day-to-day administration of the network infrastructure.
• Acts as an escalation point to associate engineers and the network operations center.
• Installs new hardware, systems, and software for network and/or security components, under some guidance, coordinates with local site contacts.
• Under some guidance, assists with the evaluation of new and emerging technologies to support the networking needs of business initiatives.
• Audits and documents activities for all design, implementation, and deployment scenarios.
• Provides input regarding processes and procedures that will enhance effectiveness.
• Configures routers, switches, firewalls, load balancers, wireless access points / controllers, LTE routers, and SD-WAN appliances in break/fix and new deployment scenarios.
• Identifies training needs, coordinates training, and participates in the development of training materials.
• Leads troubleshooting for network and services performance at remote locations.
• Implements performance tuning.
• Performs root cause analysis of problems and tracks, documents and reports identified patterns.

This job has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor's degree from an accredited college/university.
• 2+ years relevant work experience.
• Intermediate knowledge of routing and switching.
• Intermediate knowledge of data center technologies both private and public cloud.
• Intermediate knowledge of SD-WAN solutions.
• Cisco Certified Network Associate (CCNA) – Or equivalent knowledge/experience.
• Or an equivalent combination of education and experience.

• Evaluates Problems:
  Evaluates and analyzes different types of information objectively to identify appropriate solutions; writes fluently, establishing the key facts clearly and interprets numerical data effectively.
• Technical Communication/ Presentation:
  Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate.
• Adjusting and Driving Change:
  Takes a positive approach to tackling work and embraces change; invites feedback relating to performance and deals constructively with criticism. Identifies the need for and drives change when required to achieve objectives.
• Focuses on Customers:
  Understands and anticipates customer needs and takes action to provide high-quality products and services to exceed expectations.
• Demonstrates Business Acumen:
  Demonstrates working knowledge of market, economic, legal, and regulatory environments and how they impact the business.
• Agile Best Practices:
  Understands how agility is leveraged in IT ways of working. Adopts agile best practices as appropriate throughout the assigned work lifecycle. Responds to feedback quickly…