Managed Services Associate

Overview

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally.

There’s no one like you and that’s why there’s nowhere like RSM.

RSM currently has openings for individuals interested in combining Technology and Business to join our Managed Application Services (MAS) practice as a consulting associate working with Microsoft’s Dynamics
365 platform and or Oracle Netsuite. This platform is comprised of Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Business Intelligence (BI) and a technology base.

Our Managed Application Services (MAS) Practice works with our clients’ teams to achieve their business objectives through innovative solutions that align people, processes and technology. As a MAS Consulting associate, you will receive team exposure to a wide variety of functionality and technical tools on the platform as well as a wide breadth of clients across many industries.

The position begins with a 6-week investment in new hires in the form of a classroom training at our Denver office (post Covid) where Associates are exposed to and immersed in the Dynamics 365 software and the RSM implementation methodology. Upon completion of that coursework, Associates will return to their MAS team and begin client work.

You will be exposed to several aspects of all our Practices including:

• Engaging with clients and ensuring Business objectives are aligned with IT Strategy
• Fixing and building Business solutions and operations best practices
• Consulting process, tools and methodologies
• Leveraging technology to drive business operations efficiencies.

• Working daily with the Microsoft Dynamics platform
• Adopting and learning new technologies and functional areas
• Direct contact with clients - Understanding and responding to client requirements
• Direct contact with Microsoft teams
• Working closely with onsite consultants
• Analyzing problems, designing solutions
• Data migration
• Developing new features
• Testing of proposed solutions within lab environments
• Providing onsite and remote support
• Troubleshooting business application issues
• Utilizing a structured development methodology
• Understanding how to obtain client business requirements and mapping them to Microsoft Dynamics
• Designing solutions using Microsoft Dynamics functions and features to meet business objectives
• Working and interacting with clients in the configuration of their Microsoft Dynamics system
• Building successful client’s relationships

• Bachelor’s degree in computer science, Information Systems, Management Information Systems, Engineering, Accounting, Business/Marketing, Finance, Supply Chain, Logistics, or other related degrees
• Experience with an object-oriented programming language
• Understanding of software development concepts and methodologies
• A desire to work with and adapt to a shifting technical landscape
• Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
• An analytical approach to problem solving
• Initiative, creativity, and a passion to deliver results that make a difference
• A well-rounded individual with varied interests and experience
• Excellent communication (verbal, written, and presentation) and interpersonal skills (outgoing and personable), with attention to details
• Thrive on working in a fast-paced environment
• Ability to multi-task, prioritize and manage time effectively
• Effective when working independently and in team environments
• Receptive to feedback
• Desire to work in the technology industry with a growing company
• Eagerness to contribute

• Any development experience with Microsoft tools including .NET, C++ and SQL Server
• ERP or CRM experience highly desired
• Must be client-focused, team-oriented, and require exceptional communication skills

At RSM, we…