Technical Copywriter

Mersivetransformsthe way people connect and collaborate with secure, software-driven solutions that adapt to real-world needs.

We’reseeking a skilled
Technical Copywriter
with experience in
Paligo
as a Component Content Management System (CCMS) to help us deliver clear, concise, and accessible product documentation for the
Mersive Collaboration Suite
,our software-first platform that pairs seamlessly with Mersive’sGen4 Pod and Mini hardware components.

You willbe writing user-facingproduct documentation(user guides, technical setup instructions, in-app help content, and structured knowledge base articles) while collaborating with Product,Support, UI/UX, Marketing, Engineering, and Sales.

Who are we?

We are a diverse team of dedicated people who genuinely care about our work, customers, and each other. We promote a culture of innovation, trust,inclusivityand accountability. Mersive is looking for individuals who like a challenge andaren’tafraid to break new ground in technology or business models.

• Develop, write, andmaintainmodular, structured content in
  Paligo
  , including technical documentation, how-to guides, and release notes.
• Translate complex technical details into clear, approachable language for Mersive’send users, customers, and reseller partners across many markets including enterprise, education, healthcare, design & construction, public sector, and more. The goal of the product is to simplify users’ experience sharing and presenting content, so instructional language within our documentation should befirst and foremostaccessible to cater to a wide variety of users.(Somedocumentation will also require greater technical detail tocater towards AV and IT industry professionals,which makesexperience writingfor technically complex solutions aplus.)
• Work closely with product managers,engineers, and support teams to ensure accuracy and usability across all documentation.
• Uphold Mersive’sbrand voice: confident, optimistic, and human-centered—even when describing complex configurations or troubleshooting workflows.
• Manage versioning, tagging, and publishing workflows within thePaligo
  
  CCMS to support omnichannel delivery.

• Proven experience using
  Paligo
  (1+ years preferred) to create and manage structured documentation.
• Background in technical writing, copywriting, UX writing, ora related field—preferably in SaaS,or AV/IT.
• Ability to write for both technical and non-technical audiences with clarity, empathy, and precision.
• Familiarity with
  wireless collaboration
  ,
  BYOD environments
  , and
  enterprise-grade security
  concepts is a plus.
• Basic understanding of version control and publishing workflows.
• Strongcommunicationskills and comfortability being a self-starter on a small but mighty team.

• Experience documenting hardware + software systems.
• Exposure toMersive
  
  Collaboration Suite or similar platforms.
• Knowledge of accessibility standards (WCAG) and content localization workflows.

• Awarded Denver Top Places to Work
• We are committed to a fair andequitableworkplace, and we actively work toward greater diversity, inclusion and belonging.
• Work/Life balance and flexibility.
• Culture of collaboration, integrity, authenticity, and innovation.
• Compensation range of $35.00-$45.00/hourly,commensurate with experience.

Mersive recognizes that people come to the workforce from various backgrounds and have different paths to success. We are also aware that folks unequally apply to jobs based on how qualified they perceive themselves to be. If you are not sure if you meet all the qualifications for the role you are interested in, please apply anyway! We would love the chance to review your application.

Mersive is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national, or ethnic origin, military service status, citizenship, or other protected characteristics.