Principal Solutions Manager

Position Summary

University Information Services (UIS) provides technical services and enterprise applications to the University of Colorado’s four campuses and the Office of the President. UIS is committed to excellence in customer service, technical expertise. Through the development of enterprise applications, UIS supports the University as a whole with systems used by students, faculty, human resources employees, finance employees, and others.

Research & Grants (R&G) IT Services supports CU’s Research mission with application products and services to support Research Administration, Research Compliance and Financial Management of Sponsored Projects. These products are used by faculty, students, Campus Grants and Contracts Administration offices staff, Sponsored Project office staff and departmental research administration staff at all four campuses to manage cradle to grave Sponsored Projects administration.

Products include Info Ed Electronic Research Administration (eRA) software application primarily supported by the UIS eRA team and the Grants suite of modules from People Soft Financials and Supply Chain system supported primarily by the UIS Grants team.

The Principal Solutions Manager is responsible for the implementation and support of software and applications, primarily Info Ed eRA suite, that enable research compliance activities at all CU campuses. Some of the key compliance activities supported on campus include, but are not limited to, Human subjects protocol development, Human subjects IRB management, Conflict of Interest tracking and COI cycle management. This position is tasked with understanding both common and distinct business processes among the University of Colorado’s four campuses and ensuring the eRA System meets all their needs.

This position reports to the Assistant Director of Electronic Research Administration and is exempt from the State of Colorado Classified Staff system.

This role is eligible to work remotely within Colorado.

• Implement and support the research compliance modules in the Info Ed eRA Suite including Human Subjects, and Conflict of Interest modules.
• Serve as the expert liaison to CU campuses for analysis, configuration, and application support of Info Ed compliance modules.
• Collaborate with campus eRA Module Administration teams and research administration compliance stakeholders to understand each campus’ compliance priorities and requirements of the Info Ed application, reporting and integrations.
• Coordinate with eRA teammates, Info Ed vendor and UIS technical teams to ensure campus priorities are represented in UIS and vendor work queues.
• Work closely with stakeholders to ensure the system is subscribing to upcoming maintenance requirements, regulatory updates, application releases, and setting the vision for the product roadmap.
• Collaborate and provide expert advice to campus stakeholders to manage vendor relationships.
• Ensure continued availability of the eRA compliance applications, integrations and reports, specifically from the CITI Certifications, P&A processing, Human Subjects and Conflict of Interest modules, through upgrades and maintenance.
• Advise campus module admin teams in configuring systems, modules, processes and reports to meet eRA compliance requirements.

• Execute project tasks associated with implementation, upgrade or development of new application functionality.
• Assist campus stakeholders, project managers and campus module admin teams with project planning, scoping, estimating.
• Gather and document requirements for enhanced system functionality to submit to vendor.
• Analyze vendor manifests/release notes/system technical changes for impact to current usage of eRA for research compliance activities on campuses and to maintain knowledge of application functionality.

• Serve as the subject matter expert for all reporting against Info Ed compliance data and by extension personnel, departmental and entity data.
• Develop and maintain reports from eRA systems.
• Coordinate with campus stakeholders, eRA Delivery and Information Resource Management (IRM) to appropriately source…