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Global SaaS Support Lead Enterprise Ops & AI
Job in
Denver, Denver County, Colorado, 80285, USA
Listed on 2026-01-24
Listing for:
SymphonyAI
Full Time
position Listed on 2026-01-24
Job specializations:
-
IT/Tech
SaaS Sales, Technical Support, IT Support
Job Description & How to Apply Below
A leading AI enterprise company is seeking a SaaS Support Lead to manage and scale customer support operations for SaaS platforms in Denver, Colorado. The ideal candidate should possess 5-10 years of experience in SaaS support, along with strong technical aptitude and leadership in a global support environment. Responsibilities include fostering a culture of continuous improvement, managing support processes, and directly communicating with customers.
The role supports high-profile media companies, enhancing user experiences while driving operational excellence.
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