Business Systems Manager

Job Description

Posted Monday, January 12, 2026 at 5:00 AM

Business Systems Manager

About YES

YES Communities, founded in 2008, owns and operates manufactured housing communities with locations across the United States. YES takes a new approach to manufactured home communities and works to build and maintain an environment in each community that reflects their positive YES attitude.

Life at YES

YES Communities strives to hire a diverse workforce that shares our vision. We empower our employees to develop a strong sense of community because we know that happy, dedicated employees make the difference. Our culture is one where leaders set clear expectations and give you the freedom to manage your goals. We invest in our employees and take pride as we watch them achieve results and make a difference in their roles every day.

Position Summary:

This role is the perfect hybrid position that requires both strategic thinking and hands‑on technical capability. You will own the discovery, delivery, and continuous improvement of internal business systems and processes—spanning CRM and PMS platforms—while translating business goals into clear technical requirements and measurable outcomes. You’ll manage and help define product roadmaps and implement data‑driven workflows. In addition to technical responsibilities, you will provide leadership and guidance to a small team, fostering collaboration, prioritizing workloads, and ensuring alignment with organizational objectives.

This position combines product ownership with people management, making it ideal for someone who thrives in both technical and leadership capacities.

Key Responsibilities:

• Act as product owner to lead planning, backlog refinement, and iterative delivery with continuous feedback in alignment with key business strategies.
• Administer and optimize CRM (Hub Spot) architecture, fields/objects, workflows/automations, integrations, permissions, roles, and governance; maintain clean, reliable data and ensure high user adoption.
• Collaborate with other key system administrators to streamline key operation processes to ensure system interoperability with CRM, property management, and finance systems.
• Build and maintain dashboards and reporting for pipeline health, conversion, retention, and revenue metrics; enforce auditing and data quality protocols.
• Build light Python scripts for ETL, API integrations, and automation.
• Support implementations and upgrades; document SOPs; coordinate integrations while applying change management best practices and developing clear communication plans.
• Lead and mentor a small team of analysts or system administrators, providing guidance, training, and performance feedback.
• Drive continuous improvement initiatives by fostering collaboration, innovation, and accountability within the team.

Qualifications:

• Bachelor’s degree in Business, Information Systems, Engineering, or related field.
• 2+ years in Business Systems Analysis, Internal Product Management, or CRM/PMS administration is preferred.
• Proficiency with SQL (joins, aggregations, performance‑minded querying) and Python (ETL scripting, APIs, and light automation) is preferred.
• Comfort with REST/JSON, webhooks, and low‑code automation tools.
• Experience with change management frameworks and stakeholder communication.
• Familiarity with data governance and quality assurance protocols.
• Strong collaboration and communication skills for cross‑functional work.

COMPENSATION: $90,000 - $95,000 + 10% annual bonus opportunity

The YES Difference

Competitive salary | Comprehensive health benefits | Life, long and short‑term disability insurance | 401(k) with company match

YES I can help
* YES We are a team
* YES We add value
* YES We build community

YES Communities is an Equal Opportunity Employer