Technical Business Analyst, Consumer Products
Listed on 2026-01-12
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IT/Tech
Systems Analyst, Data Analyst, IT Consultant, IT Project Manager
Technical Business Analyst, Consumer Products
Alterra Mountain Company is a family of iconic year‑round mountain destinations, the world's largest heli‑skiing operation, and Ikon Pass – the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado, Alterra is built on a shared love of the mountains and adventure, and exists to shape the future of mountain adventure.
What We Offer- Free Ikon Pass for all eligible employees – with additional free skiing/riding privileges across the family of Alterra resorts for eligible employees and their dependents
- Discounted skiing/riding for friends and family of eligible employees across the family of Alterra resorts
- Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to relax and recharge
- Generous discounts on outdoor gear, apparel, rental cars, etc.
- Medical, dental, vision, life, AD&D, short‑term & long‑term disability insurance, EAP, HSAs, FSAs, and more
- 401(k) plan with generous company match
- Paid parental leave of up to 6 weeks for eligible employees
- Commuter benefits (Denver employees only)
- Hybrid workplace policy encouraging regular in‑person collaboration in our dog‑friendly headquarters in Denver's RiNo Art District (for eligible employees)
At Alterra, our technology teams do things a bit differently. We don't invent work – we build and deliver technical solutions to meet the needs of the enterprise. We love the work we do and who we do it for – our guests!
The technical product team is responsible for the delivery of all guest‑facing digital solutions: destination and central eCommerce, Ikon Pass mobile app, identity, and Alterra destination websites. Our team is very critical to the organization's digital success, and we don't take that lightly. We strive for greatness. Our guests are counting on us to have an amazing mountain experience, so we don't expect anything less!
We are searching for an experienced Technical Business Analyst with a desire to deliver real results in a fast‑paced, cross‑departmental environment. To mesh well with our team, you must possess the following:
- Highly curious about how things work
- Adept at flexing and adjusting your approach to fit the team and project (one size doesn't fit all)
- Challenge the status quo
- Not afraid to ask the questions that you know others are thinking but won't speak up
- Ideal fusion of technical know‑how and people skills
- Author user stories with clear and detailed functional/non‑functional specifications, technical requirements, and solid acceptance criteria
- Keep the product backlog full of actionable user stories and development deliverables
- Meet with stakeholders to "dig in" and define detailed business requirements
- Engage with business stakeholders for all intake requests and internally identified projects
- Validate acceptance criteria achievement prior to UAT and production deployment
- Work with engineering teams to support release activities and validation
- Act as the domain expert within the development team
- Manage day‑to‑day challenges and communicate risks with the technical product manager
- Lead the delivery team through all the Agile ceremonies (daily stand‑ups, backlog grooming/refinement, and retrospectives)
- Manage operational activities, such as guest notifications and feature launch plans
- Maintain internal documentation related to processes, recurring activities, and project & initiatives
- Lead status meetings with other departments to ensure alignment across teams
- Communicate project goals and requirements with the delivery team(s)
- Resolve all technical challenges and roadblocks that are identified during the development process
- Other duties as assigned
- Strong experience with deconstructing complex business problems into detailed requirements and actionable user stories
- Confidence working with engineering and QA teams to design and build enterprise‑class platforms
- Knowledge and practical experience of software development lifecycle (SDLC) & Scrum methodology
- Excellent communication skills, both written and verbal, across all levels of the…
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