Senior Business Analyst

The vision of Colorado Access is to have healthy communities transformed by the care that people want at a cost we can all afford. Our mission is to partner with communities and empower people through access to quality, affordable care.

We are a Colorado-based company, working to improve the health of our state. We care for individuals, families, and children who receive health care under Child Health Plan Plus (CHP+) and Health First Colorado (Colorado's Medicaid Program). Our focus is driving improvements in quality, member experience, outcomes, and cost. We are a mission‑driven organization whose foundation is built by our vision, supported by our values and pillared by diversity, equity and inclusion.

• Find work/life balance:
  We offer PTO, floating holidays, nine company paid holidays, a hybrid work environment, an Employee Assistance Program and a 401K.
• Be a part of something bigger and make an impact:
  We serve the underserved and most vulnerable populations in our community through access to quality and affordable health care. No matter what you do for Colorado Access, you are impacting our community and making a difference.
• Sharpen your skills, learn, and grow:
  We support your continued development through tuition reimbursement, leadership training, promotion opportunities, performance evaluations, employee recognition, and a language pay stipend.

What you will do:

We are looking for a Senior Business Analyst who can help shape our vision and support our mission. Here is what the position will look like.

• Supports corporate projects by defining business requirements, providing project management oversight, and aligning business and application system solutions with strategic plans. Analyzes and documents requirements through research, data gathering, and brainstorming activities. Designs and documents customer requirements by defining, creating, evaluating, and/or selecting alternatives.
• Responsible for accurate creation and timely delivery of Business Requirement Documentation
• Responsible for accurate creation and timely delivery of Functional & Non‑Functional Requirement Documentation
• Facilitate UAT with Business Owner
• Work directly with BI Analyst to ensure data accuracy for internal reporting purposes
• Performs project management activities as assigned to promote quality, facilitate resource management and progress reporting, define and maintain project scope, meet schedules and deadlines, and coordinate intra‑ and inter‑departmental activities. Manages all or parts of a project through all stages of the project life cycle, including requirement documentation, development, regression testing, QA/UAT, and project life.
• Provides application support for internal users as assigned. Troubleshoots problems and escalates as necessary. Provides configuration changes following change management procedures.
• Ensures all requirement documentation policies and procedures are followed. Reviews status reports and reports departmental operations, concerns and successes to the Director of Application Development.
• Ensures the successful implementation of developed manual and automated information systems by performance of the following activities:
  Business requirement documentation;
  Gap Analysis;
  Cost benefit solutioning (build/buy);
  Coordinate and/or conduct; regression testing; quality assurance testing; end‑user training; develop and/or maintain; end‑user training materials; end‑user procedure manuals; online help documentation.
• Actively participates in and demonstrates support for all Colorado Access and department quality initiatives, which includes:
  Colorado Access system development methodology implementation and deployment;
  Standards and procedures definition and adherence;
  Quality management strategy definition and adherence;
  Rapid continuous improvement, transformation, and strategic plan implementation initiatives.
• Actively supports and implements the department communication strategy. Establishes and maintains mutually beneficial and productive relationships internally and with other Colorado Access departments. Informs others, as…