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IT Support Technical Support Systems Engineer

Senior CCaaS Tier 3 Support Engineer

Job in Denver, Denver County, Colorado, 80285, USA
Listing for: RingCentral, Inc
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Engineer
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading communication solutions provider is seeking a Technical Support Specialist to resolve complex issues in their contact center environment. The role requires 3-5 years of experience with CCaaS platforms, preferably NiCE CXone, along with exceptional communication and problem-solving skills. You'll collaborate cross-functionally and drive process improvements to ensure customer satisfaction. Join a company dedicated to innovation and exemplary support, with a commitment to your professional development.
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Position Requirements
10+ Years work experience
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