Senior Product Manager - Agentic Commerce

Senior Product Manager – Agentic Commerce

At U.S. Bank, we’re on a journey to do our best by helping customers and businesses to make better and smarter financial decisions. As a wholly‑owned subsidiary, Elavon is committed to building platforms that drive innovation and launch new payment products.

Product Manager responsibilities include driving product vision, planning, and development to deliver on our human + digital product strategy. As a Product Manager, you will:

• Identify, analyze, and interpret business data using various techniques to meet business needs.
• Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product opportunities.
• Define product outcomes, OKRs, features, and epics, and break down work into actionable steps for discovery, design, development, and delivery.
• Manage the end‑to‑end product lifecycle and drive the roadmap leveraging OKRs.
• Create the product in collaboration with agile, experience design, technology, and risk partners to achieve business and customer outcomes.
• For technical products, understand and manage technical features, debt reduction, and modernization, with expertise in the required technology.

As a Senior Product Manager, you will shape the vision and strategy for the emerging domain of Agentic Commerce
, leading the execution that brings agentic checkout and payment experiences to life. This role demands strategic thinking and hands‑on delivery.

• Define product strategy, vision, and roadmap for agentic purchase orchestration (discovery → selection → payment → fulfillment).
• Define and deliver MVPs/pilots for agent‑driven checkout and payment methods, then scale to production across multiple channels and partnerships.
• Conduct discovery sessions to identify high‑impact use cases and evolve business strategy.
• Define product requirements collaboratively with cross‑functional teams across payments, merchant onboarding, and merchant servicing.
• Collaborate with engineering to translate requirements into executable plans and deliver features on time.
• Evangelize product internally and externally, working closely with Marketing and Go‑to‑Market to craft narratives and drive usage.

• Product Management experience.

• Expertise in integrating product model system elements and leveraging metrics and KPIs to synchronize resources.
• Ability to anticipate shifting market priorities and customer needs.
• Strong customer centricity and techniques to ensure a positive product experience across touch points.
• Knowledge of technical aspects of software products and ability to design, configure, and integrate them.
• Agile knowledge, risk management processes, and tools to assess and control exposure to risks.

• Strong understanding of API architecture, SDKs, and integration frameworks.
• Knowledge of payment gateway technologies, PCI compliance, and security standards.
• Familiarity with multi‑agent orchestration frameworks or microservices architectures for commerce APIs.
• Deep understanding of agentic interaction protocols.

• Ability to lead cross‑functional teams, navigate dependencies, and influence senior stakeholders in a matrixed environment.
• Skilled in partner advocacy and representing technical solutions in strategic client conversations.
• Excellent negotiation and vendor management skills.

• Deep knowledge of ISV ecosystems and integration best practices.
• Commerce/payments/marketplace/e‑commerce domain knowledge (checkout flows, payments, fraud/risk, fulfillment, UX).

• Healthcare (medical, dental, vision).
• Basic term and optional term life insurance.
• Short‑term and long‑term disability.
• Pregnancy disability and parental leave.
• 401(k) and employer‑funded retirement plan.
• Paid vacation (from 2 to 5 weeks depending on salary grade and tenure).
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.

U.S. Bank is an equal‑opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, and other factors protected under applicable law.

E-Verify: U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all U.S. facilities.

Posting may be closed earlier due to high volume of applicants.