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Senior CCaaS Tier 3 Support Specialist
Job in
Denver, Denver County, Colorado, 80285, USA
Listed on 2026-01-12
Listing for:
RingCentral
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
3. This role demands 3-5+ years in CCaaS and focuses on resolving complex customer issues through advanced troubleshooting and documentation while fostering strong customer relationships. You'll address escalated cases, provide insights for product development, and mentor lower-tier agents. Join a team committed to enhancing customer satisfaction by delivering innovative solutions and exceptional support.
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Position Requirements
10+ Years
work experience
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