IT Support Specialist

IT Support Specialist – Network & Projects

Company Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!

BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience.

• Network Configuration and Maintenance
  • Ensure network security, performance, and scalability.
  • Monitor network traffic, troubleshoot connectivity issues, and implement solutions.
  • Collaborate with global stakeholders to enforce network security policies and practices.
• IT Project Management
  • Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization.
  • Define project scope, objectives, and schedules.
• Support and Administration
  • Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience.
  • Advocate for the importance of information systems security and support the implementation of critical processes and security practices.
• Onsite Support & Customer Partnership
  • Provide hands‑on IT support at long‑term project sites (e.g., airports), ensuring stable operations for project and customer teams.
  • Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans.
  • Act as a trusted partner to customers, supporting continuous improvement and AI‑driven initiatives that require IT expertise.

$85,000 – $95,000 annually

• Bachelor’s degree in Information Technology, Computer Science, or a related field
• 2–5 years of experience in network administration and IT project management
• Strong service and employee‑experience‑oriented, energetic mindset paired with a drive for continuous improvement
• Well‑developed interpersonal and communication skills
• Strong attention to detail, process development and project/organizational management
• Highly organized in working, thinking and prioritizing
• Ability to travel domestically and internationally, up to 50% of the time

• Medical & Dental Premiums: 100% coverage for you and eligible dependents
• 401(k) with Generous Match
• Life Insurance / Long Term Disability
• Ancillary Insurances: vision, accident, critical illness
• Generous Paid Time Off
• Company Holidays and flex days
• Performance‑Based Bonus via Target Agreement Plan

BEUMER affirms equal opportunity to all applicants and employees without regard to race, color, religion, gender, national origin, age, disability, veteran status or other protected status.