Zuora Senior Business Systems Analyst - QTR

Ever Commerce – Zuora Senior Business Systems Analyst – Quote to Revenue

At Ever Commerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here:

This role will be an integral part of the Finance Systems team
, which operates within a product operating model. The successful candidate will have the opportunity to contribute to the ongoing development and improvement of critical finance systems. The Business Systems Analyst (BSA) will play a crucial role in supporting the Order to Cash and Revenue Value Stream within our expanding Finance Systems team. As an individual contributor, you will oversee the day‑to‑day operations and integrations of our Quote to Revenue (Quote, Order to Cash & Revenue) Architecture which includes Zuora CPQ, Billing and Zuora Revenue with an upstream integration to Salesforce CRM and downstream to Netsuite GL.

You will coordinate end‑to‑end dependencies across these applications, partner with Revenue Accounting and Revenue Operations teams to translate business needs into functional and technical requirements, build solutions, coordinate release processes, and conduct thorough system testing and issue resolution while upholding our rigorous internal control standards.

• We are seeking a highly skilled Business Systems Analyst (BSA) with in‑depth experience in Zuora CPQ, Rev Pro and Zuora Billing to join our team.
• Collaborate with cross‑functional teams to understand business needs, define solutions, and support the implementation of Zuora’s Billing and Revenue Recognition systems.
• Analyze complex financial data, gather requirements, and support the optimization of the billing and revenue processes to ensure compliance and efficiency.
• Collaborate with key stakeholders to gather and document business requirements for Zuora CPQ, Rev Pro and Billing implementations.
• Analyze current billing and revenue recognition processes to identify gaps and improvement opportunities.
• Translate business needs into functional specifications, including process flows, user stories, and data mappings.
• Lead the configuration of Zuora CPQ, Billing and Rev Pro to meet business requirements.
• Provide in‑depth functional knowledge of Zuora Billing (subscription management, invoicing, payments) and Rev Pro (revenue recognition, compliance with ASC 606 and IFRS 15).
• Develop integrations and automations through systems like Workato.
• Apply knowledge of OTC system best practices and financial processes to propose solutions and specific requirements.

• Bachelor's degree in Computer Science, Information Systems, Finance, or a related field.
• 8+ years of experience overall.
• 5+ years as a Business Analyst or Techno‑Functional Consultant in billing and revenue recognition systems.
• 3+ years of hands‑on experience with Zuora CPQ, Billing and Zuora Rev Pro.
• Strong background in subscription billing, revenue recognition and financial systems, including compliance requirements.
• Strong knowledge of Zuora CPQ, Zuora 360 and integration with Salesforce and Zuora Billing system.
• Deep understanding of Zuora Rev Pro with practical experience in revenue recognition and compliance standards (ASC 606/IFRS 15).
• Knowledge of integrating Zuora with other boundary systems (e.g., Salesforce CRM, Netsuite ERP, and financial reporting systems).
• Proficiency in business process modeling and tools like Lucid Chart, JIRA, Asana, or similar platforms for project tracking and management.
• Experience with Salesforce CRM and Net Suite GL is a plus.
• Knowledge of data warehousing and reporting tools…