Global IT Manager

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Overview:
If you’re looking for a special place to build or grow your career, IDEX is a place where you can apply your skills and learn new ones in an environment where you can make an impact. IDEX has opportunities across engineering, marketing, sales, supply chain, operations, HR, finance, and more with more than 40 diverse businesses around the globe.

Summary Of Job Responsibilities

The IT Manager is responsible for multiple functional areas in the Information Technology department, including budgetary planning and execution, policy creation and compliance, ERP application development, troubleshooting and testing, new application research and implementation, and the daily performance and stability of the network. Assists process owners by delivering information systems that support business processes and continuous improvement initiatives.

Reporting To
:
Global Director of Finance

Duties And Responsibilities

• Business Partnership:
  Actively pursue continuous improvement in a process owner/data driven environment by acquiring and anticipating customer needs and by providing accurate data and analysis methods.
• Determine IT requirements, priorities, capacities, and resources for new projects by consulting with users.
• Network & Infrastructure, ERP, and Systems Management:
  Improve, maintain, and support the JDEdwards ERP system.
• Manage and support LAN/WAN/SAN networks, Windows Server and Desktop, Vmware, backups/recovery, websites and e-commerce, data management systems, and intranet/internet systems.
• Oversee all network infrastructure, telecom systems, desktops, applications installations/upgrades/conversions, help desk functions, network configuration, and system monitoring/maintenance. Ensure application development and connectivity to internal and IDEX level systems.
• Maintain system security, integrity, and availability; coordinate root cause analysis and corrective actions for interruptions to IS services.
• Maintain and support internally used software; communicate user issues to vendors as applicable.
• Identify and research new technologies for future technical implementations.
• Consult with the VP Finance/Controller to determine current and future network requirements.
• Controls & Compliance:
  Provide oversight of Global BAND-IT IT processes and procurement to assure compliance with IDEX policies and standards; maintain Sarbanes-Oxley documentation and processes; maintain Business Continuity Plan (Disaster Recovery) for IT; ensure timely data backups and compliance with internal procedures.
• Team Management:
  Supervise existing IT professionals and external resources; train and evaluate department personnel; provide performance assessments and coaching; model IDEX values (Team, Trust, Excellence).
• Performs other related duties as assigned.

Education And Experience

• Bachelor’s Degree in Computer Science or related field required.
• Minimum of 6 years of technical or professional experience related to the design, installation, and maintenance of local area networks.
• Strong ERP knowledge; JDEdwards preferred.
• Strong interpersonal skills with the ability to explain complex technical processes to non-technical users.
• Demonstrated ability to plan/manage system conversions (ERP conversions/enhancements) and provide business process consulting.
• Ability to identify problems and implement solutions to improve processes.
• Knowledge of LAN and WAN technologies.

Physical, Mental, And Visual Demands

The mental/visual demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting, standing, or walking for extended periods
• Lifting or carrying up to 65 lbs
• Close vision and the ability to adjust focus; effective communication with other departments, vendors, and customers
• Logical reasoning to troubleshoot network and software problems

Work Environment

• Climate controlled datacenter with ~70°F
• Manufacturing plant environment
• Noise exposure: light to moderate

Key Competencies

• Safety and…