Business Intelligence Specialist

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Brand: Bagel Brands, the parent company for your favorite breakfast brands, Einstein Bros. Bagels, Bruegger's Bagels, Noah's NY Bagels, and Manhattan Bagel. We believe in the bagel and how it has the unique ability to bring people together. Our team has a standard set of values and behaviors that allow us to spread a little more joy and happiness in the world.

They let us laugh, smile, and enjoy each other’s company a little more. These are the behaviors that guide how we work, how we treat each other, and how we treat our guests. We believe that there is no better way to make someone’s day than with a warm, fresh-baked bagel and a heart‑felt good morning.

We are seeking a highly skilled Business Intelligence (BI) Specialist with deep expertise in Power BI and data visualization to transform complex data into compelling, actionable insights. This position will provide analytic support across the organization with exceptional focus on Marketing and Financial KPIs. The ideal candidate has a strong analytical mindset, technical proficiency in BI tools, and a creative eye for designing intuitive, high‑impact dashboards that drive business decisions.

As part of the Finance & Analytics team, the BI Specialist will collaborate with departments across the organization to design and develop impactful reporting solutions and visualizations that inform performance management, strategic decisions, and planning.

• Department:
  Finance
• Base Salary Range: $100,000–$120,000 annually
• Bonus: 10% annual incentive target

• Design, build, document, and maintain accurate, consistent, and interactive Power BI dashboards and reports from various data sources.
• Perform data analysis, including data profiling into data warehouses, to obtain a good understanding of data availability, relationships, and nuances for consideration of reporting design.
• Collaborate with stakeholders across departments (Finance, Marketing, Operations, HR, etc.) to translate business questions into analytical solutions.
• Collaborate effectively with internal end‑users, cross‑functional software development teams, Data Engineering teams, etc. to solve problems and implement new solutions.
• Administer and support Bagel Brands’ reporting environment and published report processes.
• Triage, troubleshoot, and resolve report issues from end users as well as support data integrity tickets with urgency.
• Educate and support business users on the use of Power BI reporting assets.
• Ensure data integrity and accuracy through checking values, metrics, and calculations displayed in Power BI reports.
• Develop functional specifications and reporting design specifications for assigned projects.
• Identify data needs and drive data quality improvement projects while staying current on Power BI and BI industry trends.
• Develop training materials and train end users on available reporting and usage.
• Produce regular and ad‑hoc analyses, reports and presentations.

Personal fit with the Company’s culture—where, in a support center role, we operate in a way that gives our Field Leadership world class support so they can deliver an incredible and consistent guest experience.

• Obsess over our guests
• Supporting one another
• Taking Ownership
• Have Fun

• Talent for functioning strategically and tactically in day‑to‑day needs; executing in the details and thinking about the bigger picture; thinks end‑to‑end and articulates a process that motivates those around them to participate.
• Ability to critically review and improve business processes.

• Strong analytical thinking for translating and comprehending data from a variety of data sources.
• Able to integrate internal and external data/factors in analyses, bringing forth relevant assumptions and trends for consideration.
• Shown ability to simplify the agenda and create clarity from many inputs.

• Bachelor's degree in a related field (e.g., Computer Science, Analytics, Data Science, Finance).
• Expert-level proficiency in Power BI.
• Three or more years of…